<?xml version='1.0' encoding='UTF-8'?><?xml-stylesheet href="http://www.blogger.com/styles/atom.css" type="text/css"?><feed xmlns='http://www.w3.org/2005/Atom' xmlns:openSearch='http://a9.com/-/spec/opensearchrss/1.0/' xmlns:georss='http://www.georss.org/georss' xmlns:gd='http://schemas.google.com/g/2005' xmlns:thr='http://purl.org/syndication/thread/1.0'><id>tag:blogger.com,1999:blog-4902777801070498144</id><updated>2012-02-16T11:42:00.661-08:00</updated><title type='text'>HotCall Training</title><subtitle type='html'></subtitle><link rel='http://schemas.google.com/g/2005#feed' type='application/atom+xml' href='http://hotcalltraining.blogspot.com/feeds/posts/default'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4902777801070498144/posts/default?max-results=100'/><link rel='alternate' type='text/html' href='http://hotcalltraining.blogspot.com/'/><link rel='hub' href='http://pubsubhubbub.appspot.com/'/><author><name>HotCall Training</name><uri>http://www.blogger.com/profile/04767045385894919277</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='30' src='http://3.bp.blogspot.com/-ZLwwmSuULPU/TlZNz66LPuI/AAAAAAAAAAw/8NOIs6_znBA/s220/icon_only.jpg'/></author><generator version='7.00' uri='http://www.blogger.com'>Blogger</generator><openSearch:totalResults>7</openSearch:totalResults><openSearch:startIndex>1</openSearch:startIndex><openSearch:itemsPerPage>100</openSearch:itemsPerPage><entry><id>tag:blogger.com,1999:blog-4902777801070498144.post-1386801036434356667</id><published>2011-11-23T03:33:00.000-08:00</published><updated>2011-11-23T03:35:01.399-08:00</updated><title type='text'>Telemarketing and Sales Process workshop invitation - Bristol 2012</title><content type='html'>&lt;div class="post hentry"&gt;&lt;h3 class="post-title entry-title"&gt;&amp;nbsp;&lt;/h3&gt;&lt;div class="post-header"&gt;&lt;div class="post-header-line-1"&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class="post-body entry-content" id="post-body-2194254776140404434"&gt;&lt;div class="WordSection1"&gt;&lt;div align="center" class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt; text-align: center;"&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="color: red; font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&lt;a href="http://hotcalltraining.blogspot.com/2011/04/telemarketing-and-sales-process.html"&gt;&lt;span style="color: red;"&gt;&lt;span style="font-family: Calibri;"&gt;Telemarketing and Sales Process workshop invitation&lt;/span&gt;&lt;/span&gt;&lt;/a&gt;&lt;/span&gt;&lt;/b&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&amp;nbsp; &lt;/span&gt;&lt;span style="font-size: 8pt; mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div align="center" class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt; text-align: center;"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;We are running 2 workshops in February 2012....&lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;Our popular and successful "Creating that Hot Call" telesales workshop, and our sales process workshop "From Warm to Hot" which will show you how to increase your sales conversion after your marketing activity. &lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;Read below and find out more about these workshops and how you can book you or your team on to them.&lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt;"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: black; font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;span style="font-size: 8pt; mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: black; font-size: 12pt; mso-fareast-language: EN-GB;"&gt;Sponsored by Barclays Bank&lt;/span&gt;&lt;span style="font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;span lang="EN-US" style="font-size: 14pt; mso-ansi-language: EN-US; mso-no-proof: yes;"&gt;&lt;shapetype coordsize="21600,21600" filled="f" id="_x0000_t75" o:preferrelative="t" o:spt="75" path="m@4@5l@4@11@9@11@9@5xe" stroked="f"&gt;&lt;stroke joinstyle="miter"&gt;&lt;/stroke&gt;&lt;formulas&gt;&lt;f eqn="if lineDrawn pixelLineWidth 0"&gt;&lt;/f&gt;&lt;f eqn="sum @0 1 0"&gt;&lt;/f&gt;&lt;f eqn="sum 0 0 @1"&gt;&lt;/f&gt;&lt;f eqn="prod @2 1 2"&gt;&lt;/f&gt;&lt;f eqn="prod @3 21600 pixelWidth"&gt;&lt;/f&gt;&lt;f eqn="prod @3 21600 pixelHeight"&gt;&lt;/f&gt;&lt;f eqn="sum @0 0 1"&gt;&lt;/f&gt;&lt;f eqn="prod @6 1 2"&gt;&lt;/f&gt;&lt;f eqn="prod @7 21600 pixelWidth"&gt;&lt;/f&gt;&lt;f eqn="sum @8 21600 0"&gt;&lt;/f&gt;&lt;f eqn="prod @7 21600 pixelHeight"&gt;&lt;/f&gt;&lt;f eqn="sum @10 21600 0"&gt;&lt;/f&gt;&lt;/formulas&gt;&lt;path gradientshapeok="t" o:connecttype="rect" o:extrusionok="f"&gt;&lt;/path&gt;&lt;lock aspectratio="t" v:ext="edit"&gt;&lt;/lock&gt;&lt;/shapetype&gt;&lt;shape alt="http://ih.constantcontact.com/fs087/1103447193625/img/18.jpg" id="Picture_x0020_1" o:spid="_x0000_i1025" style="height: 15pt; visibility: visible; width: 81pt;" type="#_x0000_t75"&gt;&lt;imagedata o:title="18" src="file:///C:\DOCUME~1\COLINF~1\LOCALS~1\Temp\msohtmlclip1\01\clip_image001.jpg"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;/span&gt;&lt;/imagedata&gt;&lt;/shape&gt;&lt;/span&gt;&lt;span style="font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="color: #404040; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;Do you want better results from your telemarketing?&lt;/span&gt;&lt;/span&gt;&lt;/b&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;One of the quickest routes to market is to call your prospects direct and offer the product or service which provides them with what they want or need.&lt;span style="mso-spacerun: yes;"&gt;&amp;nbsp;&amp;nbsp; &lt;/span&gt;There are, however, key skill sets and mind sets that will help you or your team become incredibly successful in marketing and selling using the phone.&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div align="center" class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt; text-align: center;"&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;u&gt;&lt;span style="color: #595959; font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;CREATING THAT "HOT CALL"&lt;br /&gt;TELEMARKETING WORKSHOP&lt;/span&gt;&lt;/span&gt;&lt;/u&gt;&lt;/b&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="color: black; font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&lt;br /&gt;&lt;span style="font-family: Calibri;"&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;/b&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="color: #333333; font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt; &lt;/span&gt;&lt;/span&gt;&lt;/b&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="color: black; font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&lt;br /&gt;&lt;span style="font-family: Calibri;"&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;/b&gt;&lt;span style="font-family: Calibri;"&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="color: #c00000; font-size: 14pt; mso-fareast-language: EN-GB;"&gt;Getting results using the phone&lt;/span&gt;&lt;/b&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/b&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;This is a practical and interactive workshop that will show you how to "get results using the phone" - consistently and at a high level&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;&lt;br /&gt;&lt;span style="font-family: Calibri;"&gt;During the day you will learn the skills and be given the tools that will help you achieve greater success when telemarketing. You will also spend time understanding how to manage your motivation and mindset during your sessions on the phone.&lt;span style="mso-spacerun: yes;"&gt;&amp;nbsp;&amp;nbsp; &lt;/span&gt;Subjects covered include...&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;We limit the workshops places so it is important that you book your place now.&lt;br /&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;br /&gt;&lt;span style="font-family: Calibri;"&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="color: #c00000;"&gt;This one day workshop including lunch, workbook and certificate&amp;nbsp;is only £99(+vat)!&lt;/span&gt;&lt;/b&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="color: black; font-size: 8pt; mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;Location:&amp;nbsp;Bristol&amp;nbsp;&lt;span style="mso-tab-count: 1;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&lt;/span&gt;Date:&amp;nbsp;10th&amp;nbsp;February 2012&amp;nbsp;&lt;span style="mso-tab-count: 1;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&lt;/span&gt;Time: 9:30am to 4:30pm&lt;/span&gt;&lt;span style="color: #818181; mso-fareast-language: EN-GB;"&gt;&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="color: red; font-family: 'Calibri', 'sans-serif'; font-size: 11pt; mso-ansi-language: EN-GB; mso-bidi-font-family: 'Times New Roman'; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-GB;"&gt;&lt;br clear="all" style="mso-break-type: section-break; page-break-before: auto;" /&gt;&lt;/span&gt;&amp;nbsp;&lt;/div&gt;&lt;/div&gt;&lt;div class="WordSection2"&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="color: red; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;•&amp;nbsp;handling objections&lt;br /&gt;•&amp;nbsp;writing a winning script&lt;br /&gt;•&amp;nbsp;motivation and mindset&lt;br /&gt;•&amp;nbsp;dealing with gatekeepers&lt;br /&gt;•&amp;nbsp;rules and compliance &lt;br /&gt;•&amp;nbsp;pre call and post call process&lt;br /&gt;•&amp;nbsp;asking for the sale or appointment&lt;br /&gt;•&amp;nbsp;goals and targets&lt;span style="mso-spacerun: yes;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;...and much more&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;/div&gt;&lt;div align="center" class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt; text-align: center;"&gt;&lt;span style="color: red; font-family: 'Calibri', 'sans-serif'; font-size: 11pt; mso-ansi-language: EN-GB; mso-bidi-font-family: 'Times New Roman'; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-GB;"&gt;&lt;br clear="all" style="mso-break-type: section-break; page-break-before: always;" /&gt;&lt;/span&gt;&amp;nbsp;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt;"&gt;&lt;span style="color: red; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;"I felt the pace and content of the workshop was excellent. Colin and Charlotte were able to share first-hand knowledge and experience to help focus us on the real challenges of telemarketing and how to overcome them. Most importantly they presented a structured plan as to how to do it. Most appreciated was their energy and enthusiasm which was infectious and inspiring"- Christine Rayner, Scynergy Consulting&lt;/span&gt;&lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/div&gt;&lt;br /&gt;&lt;div align="center" class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt; text-align: center;"&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;u&gt;&lt;span style="color: #595959; font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;"turn your pipeline into pounds" &lt;/span&gt;&lt;/span&gt;&lt;/u&gt;&lt;/b&gt;&lt;/div&gt;&lt;div align="center" class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt; text-align: center;"&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;u&gt;&lt;span style="color: #595959; font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;SALES PROCESS WORKSHOP&lt;/span&gt;&lt;/span&gt;&lt;/u&gt;&lt;/b&gt;&lt;/div&gt;&lt;div align="center" class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt; text-align: center;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;This is a practical and interactive workshop that will show you how&amp;nbsp;to keep in touch effectively with your warm prospects, how to move them from warm to hot, and then how to&amp;nbsp;turn hot prospects into clients/customers.&lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;During the day you will develop the processes and documents that will allow you to have greater success in turning interest and enquiries in your service/product into a sale.&lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;Areas covered include...&lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 42.55pt; mso-list: l0 level1 lfo1; text-indent: -6.55pt;"&gt;&lt;span style="color: red; font-family: Symbol; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: EN-GB;"&gt;&lt;span style="mso-list: Ignore;"&gt;·&lt;span style="font-family: 'Times New Roman';"&gt; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="color: red; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;How to build, and then maintain,&amp;nbsp; a "potential sale" relationship with your prospects&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 42.55pt; mso-list: l0 level1 lfo1; text-indent: -6.55pt;"&gt;&lt;span style="color: red; font-family: Symbol; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: EN-GB;"&gt;&lt;span style="mso-list: Ignore;"&gt;·&lt;span style="font-family: 'Times New Roman';"&gt; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="color: red; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;How to "qualify" your potential clients/customers&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 42.55pt; mso-list: l0 level1 lfo1; text-indent: -6.55pt;"&gt;&lt;span style="color: red; font-family: Symbol; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: EN-GB;"&gt;&lt;span style="mso-list: Ignore;"&gt;·&lt;span style="font-family: 'Times New Roman';"&gt; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="color: red; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;How to increase sales profit and decrease client acquisition cost&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 42.55pt; mso-list: l0 level1 lfo1; text-indent: -6.55pt;"&gt;&lt;span style="color: red; font-family: Symbol; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: EN-GB;"&gt;&lt;span style="mso-list: Ignore;"&gt;·&lt;span style="font-family: 'Times New Roman';"&gt; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="color: red; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;How to appeal to different buying styles&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 42.55pt; mso-list: l0 level1 lfo1; text-indent: -6.55pt;"&gt;&lt;span style="color: red; font-family: Symbol; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: EN-GB;"&gt;&lt;span style="mso-list: Ignore;"&gt;·&lt;span style="font-family: 'Times New Roman';"&gt; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="color: red; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;How to cater to different communication styles&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 42.55pt; mso-list: l0 level1 lfo1; text-indent: -6.55pt;"&gt;&lt;span style="color: red; font-family: Symbol; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: EN-GB;"&gt;&lt;span style="mso-list: Ignore;"&gt;·&lt;span style="font-family: 'Times New Roman';"&gt; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="color: red; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;How to maximise your conversion rate&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 42.55pt; mso-list: l0 level1 lfo1; text-indent: -6.55pt;"&gt;&lt;span style="color: red; font-family: Symbol; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: EN-GB;"&gt;&lt;span style="mso-list: Ignore;"&gt;·&lt;span style="font-family: 'Times New Roman';"&gt; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="color: red; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;How to write email, information sheets and scripts to maximise results&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;You will leave the workshop with the following...&lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 42.55pt; mso-list: l0 level1 lfo1; text-indent: -6.55pt;"&gt;&lt;span style="color: red; font-family: Symbol; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: EN-GB;"&gt;&lt;span style="mso-list: Ignore;"&gt;·&lt;span style="font-family: 'Times New Roman';"&gt; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="color: red; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;An understanding of a Sales and Selling process&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 42.55pt; mso-list: l0 level1 lfo1; text-indent: -6.55pt;"&gt;&lt;span style="color: red; font-family: Symbol; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: EN-GB;"&gt;&lt;span style="mso-list: Ignore;"&gt;·&lt;span style="font-family: 'Times New Roman';"&gt; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="color: red; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;A process for building and maintaining a "potential sale" relationship&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 42.55pt; mso-list: l0 level1 lfo1; text-indent: -6.55pt;"&gt;&lt;span style="color: red; font-family: Symbol; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: EN-GB;"&gt;&lt;span style="mso-list: Ignore;"&gt;·&lt;span style="font-family: 'Times New Roman';"&gt; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="color: red; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;A process for qualifying and converting your prospects to clients/customers&lt;/span&gt;&lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;br style="mso-special-character: line-break;" /&gt;&lt;br style="mso-special-character: line-break;" /&gt;&lt;span style="color: black;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="color: #c00000; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;This one day workshop including lunch, workbook and certificate&amp;nbsp;is only £99(+vat)!&lt;/span&gt;&lt;/span&gt;&lt;/b&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="color: #c00000; font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&lt;br style="mso-special-character: line-break;" /&gt;&lt;/span&gt;&lt;/b&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="color: #c00000; mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/b&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;Location: Bristol&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Date:&amp;nbsp;24th February 2012&amp;nbsp;&lt;span style="mso-tab-count: 1;"&gt;&amp;nbsp;&amp;nbsp;&lt;/span&gt;Time: 9:30am to 4:30pm&lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;br /&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="color: black;"&gt;&lt;span style="font-family: Calibri;"&gt;...and here's how you could attend for free... &lt;/span&gt;&lt;/span&gt;&lt;/b&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;&lt;br /&gt;&lt;span style="font-family: Calibri;"&gt;&amp;nbsp;For each person you refer that books onto the workshop, we will give you a discount of 25%. If four people you refer book on, you will attend for free!&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;br /&gt;&lt;span style="color: black;"&gt;&lt;span style="font-family: Calibri;"&gt;Remember.....places are limited on each course so book early to avoid disappointment!&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;br /&gt;&lt;span style="color: #0d0d0d;"&gt;&lt;span style="font-family: Calibri;"&gt;Can't make these dates?&amp;nbsp; We have other dates and venues so please &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;a href="http://www.accreditedmarketing.com/page007.html" target="_blank" title="Contact us"&gt;&lt;span style="color: #0d0d0d; mso-fareast-language: EN-GB; text-decoration: none; text-underline: none;"&gt;&lt;span style="font-family: Calibri;"&gt;contact us &lt;/span&gt;&lt;/span&gt;&lt;/a&gt;&lt;span style="color: #0d0d0d; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;for more details.&lt;/span&gt;&lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;span style="font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;a href="mailto:charlotte@hotcalltraining.co.uk" target="_blank" title="Contact us"&gt;&lt;span style="color: #0070c0; mso-fareast-language: EN-GB; text-decoration: none; text-underline: none;"&gt;&lt;span style="font-family: Calibri;"&gt;Email us&lt;/span&gt;&lt;/span&gt;&lt;/a&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;&amp;nbsp;to reserve your place on this course or for more information: &lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;&lt;a href="mailto:colin@hotcalltraining.co.uk"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: #3778cd;"&gt;colin@hotcalltraining.co.uk&lt;/span&gt;&lt;/span&gt;&lt;/a&gt;&lt;span style="mso-tab-count: 1;"&gt;&lt;span style="font-family: Calibri;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;a href="mailto:charlotte@hotcalltraining.co.uk"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: #3778cd;"&gt;charlotte@hotcalltraining.co.uk&lt;/span&gt;&lt;/span&gt;&lt;/a&gt;&lt;/span&gt;&lt;/div&gt;&lt;div align="center" class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt; text-align: center;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="color: red; font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;We look forward to seeing you there!&lt;/span&gt;&lt;/span&gt;&lt;/b&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="color: red; font-size: 14pt;"&gt;&lt;/span&gt;&lt;/b&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/4902777801070498144-1386801036434356667?l=hotcalltraining.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://hotcalltraining.blogspot.com/feeds/1386801036434356667/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://hotcalltraining.blogspot.com/2011/11/telemarketing-and-sales-process.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4902777801070498144/posts/default/1386801036434356667'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4902777801070498144/posts/default/1386801036434356667'/><link rel='alternate' type='text/html' href='http://hotcalltraining.blogspot.com/2011/11/telemarketing-and-sales-process.html' title='Telemarketing and Sales Process workshop invitation - Bristol 2012'/><author><name>HotCall Training</name><uri>http://www.blogger.com/profile/04767045385894919277</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='30' src='http://3.bp.blogspot.com/-ZLwwmSuULPU/TlZNz66LPuI/AAAAAAAAAAw/8NOIs6_znBA/s220/icon_only.jpg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4902777801070498144.post-301856269402039286</id><published>2011-08-25T06:39:00.000-07:00</published><updated>2011-08-25T06:43:52.891-07:00</updated><title type='text'>Telesales and Sales Process workshops in Cheltenham</title><content type='html'>&lt;div class="post hentry"&gt;&lt;h3 class="post-title entry-title"&gt;&amp;nbsp;&lt;/h3&gt;&lt;div class="post-header"&gt;&lt;div class="post-header-line-1"&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class="post-body entry-content" id="post-body-2194254776140404434"&gt;&lt;div class="WordSection1"&gt;&lt;div align="center" class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt; text-align: center;"&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="color: red; font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&lt;a href="http://hotcalltraining.blogspot.com/2011/04/telemarketing-and-sales-process.html"&gt;&lt;span style="color: red;"&gt;&lt;span style="font-family: Calibri;"&gt;Telemarketing and Sales Process workshop invitation&lt;/span&gt;&lt;/span&gt;&lt;/a&gt;&lt;/span&gt;&lt;/b&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&amp;nbsp; &lt;/span&gt;&lt;span style="font-size: 8pt; mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div align="center" class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt; text-align: center;"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;We are running 2 workshops in October....&lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;Our popular and successful "Creating that Hot Call" telesales workshop, and a new sales process workshop "From Warm to Hot" which will show you how to increase your sales conversion after your marketing activity. &lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;Read below and find out more about these workshops and how you can book you or your team on to them.&lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt;"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: black; font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;span style="font-size: 8pt; mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: black; font-size: 12pt; mso-fareast-language: EN-GB;"&gt;Sponsored by Barclays Bank&lt;/span&gt;&lt;span style="font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;span lang="EN-US" style="font-size: 14pt; mso-ansi-language: EN-US; mso-no-proof: yes;"&gt;&lt;shapetype coordsize="21600,21600" filled="f" id="_x0000_t75" o:preferrelative="t" o:spt="75" path="m@4@5l@4@11@9@11@9@5xe" stroked="f"&gt;&lt;stroke joinstyle="miter"&gt;&lt;/stroke&gt;&lt;formulas&gt;&lt;f eqn="if lineDrawn pixelLineWidth 0"&gt;&lt;/f&gt;&lt;f eqn="sum @0 1 0"&gt;&lt;/f&gt;&lt;f eqn="sum 0 0 @1"&gt;&lt;/f&gt;&lt;f eqn="prod @2 1 2"&gt;&lt;/f&gt;&lt;f eqn="prod @3 21600 pixelWidth"&gt;&lt;/f&gt;&lt;f eqn="prod @3 21600 pixelHeight"&gt;&lt;/f&gt;&lt;f eqn="sum @0 0 1"&gt;&lt;/f&gt;&lt;f eqn="prod @6 1 2"&gt;&lt;/f&gt;&lt;f eqn="prod @7 21600 pixelWidth"&gt;&lt;/f&gt;&lt;f eqn="sum @8 21600 0"&gt;&lt;/f&gt;&lt;f eqn="prod @7 21600 pixelHeight"&gt;&lt;/f&gt;&lt;f eqn="sum @10 21600 0"&gt;&lt;/f&gt;&lt;/formulas&gt;&lt;path gradientshapeok="t" o:connecttype="rect" o:extrusionok="f"&gt;&lt;/path&gt;&lt;lock aspectratio="t" v:ext="edit"&gt;&lt;/lock&gt;&lt;/shapetype&gt;&lt;shape alt="http://ih.constantcontact.com/fs087/1103447193625/img/18.jpg" id="Picture_x0020_1" o:spid="_x0000_i1025" style="height: 15pt; visibility: visible; width: 81pt;" type="#_x0000_t75"&gt;&lt;imagedata o:title="18" src="file:///C:\DOCUME~1\COLINF~1\LOCALS~1\Temp\msohtmlclip1\01\clip_image001.jpg"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;/span&gt;&lt;/imagedata&gt;&lt;/shape&gt;&lt;/span&gt;&lt;span style="font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="color: #404040; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;Do you want better results from your telemarketing?&lt;/span&gt;&lt;/span&gt;&lt;/b&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;One of the quickest routes to market is to call your prospects direct and offer the product or service which provides them with what they want or need.&lt;span style="mso-spacerun: yes;"&gt;&amp;nbsp;&amp;nbsp; &lt;/span&gt;There are, however, key skill sets and mind sets that will help you or your team become incredibly successful in marketing and selling using the phone.&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div align="center" class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt; text-align: center;"&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;u&gt;&lt;span style="color: #595959; font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;CREATING THAT "HOT CALL"&lt;br /&gt;TELEMARKETING WORKSHOP&lt;/span&gt;&lt;/span&gt;&lt;/u&gt;&lt;/b&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="color: black; font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&lt;br /&gt;&lt;span style="font-family: Calibri;"&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;/b&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="color: #333333; font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt; &lt;/span&gt;&lt;/span&gt;&lt;/b&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="color: black; font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&lt;br /&gt;&lt;span style="font-family: Calibri;"&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;/b&gt;&lt;span style="font-family: Calibri;"&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="color: #c00000; font-size: 14pt; mso-fareast-language: EN-GB;"&gt;Getting results using the phone&lt;/span&gt;&lt;/b&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/b&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;This is a practical and interactive workshop that will show you how to "get results using the phone" - consistently and at a high level&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;&lt;br /&gt;&lt;span style="font-family: Calibri;"&gt;During the day you will learn the skills and be given the tools that will help you achieve greater success when telemarketing. You will also spend time understanding how to manage your motivation and mindset during your sessions on the phone.&lt;span style="mso-spacerun: yes;"&gt;&amp;nbsp;&amp;nbsp; &lt;/span&gt;Subjects covered include...&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;We limit the workshops to a maximum of 14 participants so it is important that you book your place now.&lt;br /&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;br /&gt;&lt;span style="font-family: Calibri;"&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="color: #c00000;"&gt;This one day workshop including lunch, workbook and certificate&amp;nbsp;is only £99(+vat)!&lt;/span&gt;&lt;/b&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="color: black; font-size: 8pt; mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;Location:&amp;nbsp;Cheltenham Racecourse&amp;nbsp;&lt;span style="mso-tab-count: 1;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&lt;/span&gt;Date:&amp;nbsp;7th&amp;nbsp;October 2011&amp;nbsp;&lt;span style="mso-tab-count: 1;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&lt;/span&gt;Time: 9:30am to 4:30pm&lt;/span&gt;&lt;span style="color: #818181; mso-fareast-language: EN-GB;"&gt;&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="color: red; font-family: &amp;quot;Calibri&amp;quot;, &amp;quot;sans-serif&amp;quot;; font-size: 11pt; mso-ansi-language: EN-GB; mso-bidi-font-family: &amp;quot;Times New Roman&amp;quot;; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-GB;"&gt;&lt;br clear="all" style="mso-break-type: section-break; page-break-before: auto;" /&gt;&lt;/span&gt;&amp;nbsp;&lt;/div&gt;&lt;/div&gt;&lt;div class="WordSection2"&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="color: red; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;•&amp;nbsp;handling objections&lt;br /&gt;•&amp;nbsp;writing a winning script&lt;br /&gt;•&amp;nbsp;motivation and mindset&lt;br /&gt;•&amp;nbsp;dealing with gatekeepers&lt;br /&gt;•&amp;nbsp;rules and compliance &lt;br /&gt;•&amp;nbsp;pre call and post call process&lt;br /&gt;•&amp;nbsp;asking for the sale or appointment&lt;br /&gt;•&amp;nbsp;goals and targets&lt;span style="mso-spacerun: yes;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;...and much more&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;/div&gt;&lt;div align="center" class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt; text-align: center;"&gt;&lt;span style="color: red; font-family: &amp;quot;Calibri&amp;quot;, &amp;quot;sans-serif&amp;quot;; font-size: 11pt; mso-ansi-language: EN-GB; mso-bidi-font-family: &amp;quot;Times New Roman&amp;quot;; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-GB;"&gt;&lt;br clear="all" style="mso-break-type: section-break; page-break-before: always;" /&gt;&lt;/span&gt;&amp;nbsp;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt;"&gt;&lt;span style="color: red; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;"I felt the pace and content of the workshop was excellent. Colin and Charlotte were able to share first-hand knowledge and experience to help focus us on the real challenges of telemarketing and how to overcome them. Most importantly they presented a structured plan as to how to do it. Most appreciated was their energy and enthusiasm which was infectious and inspiring"- Christine Rayner, Scynergy Consulting&lt;/span&gt;&lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/div&gt;&lt;br /&gt;&lt;div align="center" class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt; text-align: center;"&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;u&gt;&lt;span style="color: #595959; font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;"turn your pipeline into pounds" &lt;/span&gt;&lt;/span&gt;&lt;/u&gt;&lt;/b&gt;&lt;/div&gt;&lt;div align="center" class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt; text-align: center;"&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;u&gt;&lt;span style="color: #595959; font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;SALES PROCESS WORKSHOP&lt;/span&gt;&lt;/span&gt;&lt;/u&gt;&lt;/b&gt;&lt;/div&gt;&lt;div align="center" class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt; text-align: center;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;This is a practical and interactive workshop that will show you how&amp;nbsp;to keep in touch effectively with your warm prospects, how to move them from warm to hot, and then how to&amp;nbsp;turn hot prospects into clients/customers.&lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;During the day you will develop the processes and documents that will allow you to have greater success in turning interest and enquiries in your service/product into a sale.&lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;Areas covered include...&lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 42.55pt; mso-list: l0 level1 lfo1; text-indent: -6.55pt;"&gt;&lt;span style="color: red; font-family: Symbol; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: EN-GB;"&gt;&lt;span style="mso-list: Ignore;"&gt;·&lt;span style="font-family: &amp;quot;Times New Roman&amp;quot;;"&gt; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="color: red; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;How to build, and then maintain,&amp;nbsp; a "potential sale" relationship with your prospects&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 42.55pt; mso-list: l0 level1 lfo1; text-indent: -6.55pt;"&gt;&lt;span style="color: red; font-family: Symbol; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: EN-GB;"&gt;&lt;span style="mso-list: Ignore;"&gt;·&lt;span style="font-family: &amp;quot;Times New Roman&amp;quot;;"&gt; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="color: red; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;How to "qualify" your potential clients/customers&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 42.55pt; mso-list: l0 level1 lfo1; text-indent: -6.55pt;"&gt;&lt;span style="color: red; font-family: Symbol; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: EN-GB;"&gt;&lt;span style="mso-list: Ignore;"&gt;·&lt;span style="font-family: &amp;quot;Times New Roman&amp;quot;;"&gt; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="color: red; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;How to increase sales profit and decrease client acquisition cost&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 42.55pt; mso-list: l0 level1 lfo1; text-indent: -6.55pt;"&gt;&lt;span style="color: red; font-family: Symbol; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: EN-GB;"&gt;&lt;span style="mso-list: Ignore;"&gt;·&lt;span style="font-family: &amp;quot;Times New Roman&amp;quot;;"&gt; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="color: red; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;How to appeal to different buying styles&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 42.55pt; mso-list: l0 level1 lfo1; text-indent: -6.55pt;"&gt;&lt;span style="color: red; font-family: Symbol; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: EN-GB;"&gt;&lt;span style="mso-list: Ignore;"&gt;·&lt;span style="font-family: &amp;quot;Times New Roman&amp;quot;;"&gt; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="color: red; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;How to cater to different communication styles&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 42.55pt; mso-list: l0 level1 lfo1; text-indent: -6.55pt;"&gt;&lt;span style="color: red; font-family: Symbol; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: EN-GB;"&gt;&lt;span style="mso-list: Ignore;"&gt;·&lt;span style="font-family: &amp;quot;Times New Roman&amp;quot;;"&gt; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="color: red; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;How to maximise your conversion rate&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 42.55pt; mso-list: l0 level1 lfo1; text-indent: -6.55pt;"&gt;&lt;span style="color: red; font-family: Symbol; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: EN-GB;"&gt;&lt;span style="mso-list: Ignore;"&gt;·&lt;span style="font-family: &amp;quot;Times New Roman&amp;quot;;"&gt; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="color: red; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;How to write email, information sheets and scripts to maximise results&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;You will leave the workshop with the following...&lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 42.55pt; mso-list: l0 level1 lfo1; text-indent: -6.55pt;"&gt;&lt;span style="color: red; font-family: Symbol; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: EN-GB;"&gt;&lt;span style="mso-list: Ignore;"&gt;·&lt;span style="font-family: &amp;quot;Times New Roman&amp;quot;;"&gt; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="color: red; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;An understanding of a Sales and Selling process&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 42.55pt; mso-list: l0 level1 lfo1; text-indent: -6.55pt;"&gt;&lt;span style="color: red; font-family: Symbol; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: EN-GB;"&gt;&lt;span style="mso-list: Ignore;"&gt;·&lt;span style="font-family: &amp;quot;Times New Roman&amp;quot;;"&gt; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="color: red; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;A process for building and maintaining a "potential sale" relationship&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 42.55pt; mso-list: l0 level1 lfo1; text-indent: -6.55pt;"&gt;&lt;span style="color: red; font-family: Symbol; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: EN-GB;"&gt;&lt;span style="mso-list: Ignore;"&gt;·&lt;span style="font-family: &amp;quot;Times New Roman&amp;quot;;"&gt; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="color: red; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;A process for qualifying and converting your prospects to clients/customers&lt;/span&gt;&lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;br style="mso-special-character: line-break;" /&gt;&lt;br style="mso-special-character: line-break;" /&gt;&lt;span style="color: black;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="color: #c00000; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;This one day workshop including lunch, workbook and certificate&amp;nbsp;is only £99(+vat)!&lt;/span&gt;&lt;/span&gt;&lt;/b&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="color: #c00000; font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&lt;br style="mso-special-character: line-break;" /&gt;&lt;/span&gt;&lt;/b&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="color: #c00000; mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/b&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;Location: Cheltenham Racecourse&amp;nbsp;&lt;span style="mso-tab-count: 1;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&lt;/span&gt;Date:&amp;nbsp;21st October&amp;nbsp;2011&amp;nbsp;&lt;span style="mso-tab-count: 1;"&gt;&amp;nbsp;&amp;nbsp;&lt;/span&gt;Time: 9:30am to 4:30pm&lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;br /&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="color: black;"&gt;&lt;span style="font-family: Calibri;"&gt;...and here's how you could attend for free... &lt;/span&gt;&lt;/span&gt;&lt;/b&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;&lt;br /&gt;&lt;span style="font-family: Calibri;"&gt;&amp;nbsp;For each person you refer that books onto the workshop, we will give you a discount of 25%. If four people you refer book on, you will attend for free!&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;br /&gt;&lt;span style="color: black;"&gt;&lt;span style="font-family: Calibri;"&gt;Remember.....places are limited to 14 on each course so book early to avoid disappointment!&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;br /&gt;&lt;span style="color: #0d0d0d;"&gt;&lt;span style="font-family: Calibri;"&gt;Can't make these dates?&amp;nbsp; We have other dates and venues so please &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;a href="http://www.accreditedmarketing.com/page007.html" target="_blank" title="Contact us"&gt;&lt;span style="color: #0d0d0d; mso-fareast-language: EN-GB; text-decoration: none; text-underline: none;"&gt;&lt;span style="font-family: Calibri;"&gt;contact us &lt;/span&gt;&lt;/span&gt;&lt;/a&gt;&lt;span style="color: #0d0d0d; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;for more details.&lt;/span&gt;&lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;span style="font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;a href="mailto:charlotte@hotcalltraining.co.uk" target="_blank" title="Contact us"&gt;&lt;span style="color: #0070c0; mso-fareast-language: EN-GB; text-decoration: none; text-underline: none;"&gt;&lt;span style="font-family: Calibri;"&gt;Email us&lt;/span&gt;&lt;/span&gt;&lt;/a&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;&amp;nbsp;to reserve your place on this course or for more information: &lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;&lt;a href="mailto:colin@hotcalltraining.co.uk"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: #3778cd;"&gt;colin@hotcalltraining.co.uk&lt;/span&gt;&lt;/span&gt;&lt;/a&gt;&lt;span style="mso-tab-count: 1;"&gt;&lt;span style="font-family: Calibri;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;a href="mailto:charlotte@hotcalltraining.co.uk"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: #3778cd;"&gt;charlotte@hotcalltraining.co.uk&lt;/span&gt;&lt;/span&gt;&lt;/a&gt;&lt;/span&gt;&lt;/div&gt;&lt;div align="center" class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt; text-align: center;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="color: red; font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;We look forward to seeing you there!&lt;/span&gt;&lt;/span&gt;&lt;/b&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="color: red; font-size: 14pt;"&gt;&lt;/span&gt;&lt;/b&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/4902777801070498144-301856269402039286?l=hotcalltraining.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://hotcalltraining.blogspot.com/feeds/301856269402039286/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://hotcalltraining.blogspot.com/2011/08/telesales-and-sales-process-workshops.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4902777801070498144/posts/default/301856269402039286'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4902777801070498144/posts/default/301856269402039286'/><link rel='alternate' type='text/html' href='http://hotcalltraining.blogspot.com/2011/08/telesales-and-sales-process-workshops.html' title='Telesales and Sales Process workshops in Cheltenham'/><author><name>HotCall Training</name><uri>http://www.blogger.com/profile/04767045385894919277</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='30' src='http://3.bp.blogspot.com/-ZLwwmSuULPU/TlZNz66LPuI/AAAAAAAAAAw/8NOIs6_znBA/s220/icon_only.jpg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4902777801070498144.post-2194254776140404434</id><published>2011-05-16T08:33:00.000-07:00</published><updated>2011-05-31T00:17:25.511-07:00</updated><title type='text'>2 different workshops in Cardiff</title><content type='html'>&lt;div class="WordSection1"&gt;&lt;div align="center" class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt; text-align: center;"&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;u&gt;&lt;span style="color: red; font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&lt;a href="http://hotcalltraining.blogspot.com/2011/04/telemarketing-and-sales-process.html"&gt;&lt;span style="color: red;"&gt;&lt;span style="font-family: Calibri;"&gt;Telemarketing and Sales Process workshop invitation&lt;/span&gt;&lt;/span&gt;&lt;/a&gt;&lt;/span&gt;&lt;/u&gt;&lt;/b&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&amp;nbsp; &lt;/span&gt;&lt;span style="font-size: 8pt; mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div align="center" class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt; text-align: center;"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;We are running 2 workshops in June....&lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;Our popular and successful "Creating that Hot Call" telesales workshop, and a new sales process workshop "From Warm to Hot" which will show you how to increase your sales conversion after your marketing activity. &lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;Read below and find out more about these workshops and how you can book you or your team on to them.&lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt;"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: black; font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;span style="font-size: 8pt; mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: black; font-size: 12pt; mso-fareast-language: EN-GB;"&gt;Sponsored by Barclays Bank&lt;/span&gt;&lt;span style="font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;span lang="EN-US" style="font-size: 14pt; mso-ansi-language: EN-US; mso-no-proof: yes;"&gt;&lt;shapetype coordsize="21600,21600" filled="f" id="_x0000_t75" o:preferrelative="t" o:spt="75" path="m@4@5l@4@11@9@11@9@5xe" stroked="f"&gt;&lt;stroke joinstyle="miter"&gt;&lt;/stroke&gt;&lt;formulas&gt;&lt;f eqn="if lineDrawn pixelLineWidth 0"&gt;&lt;/f&gt;&lt;f eqn="sum @0 1 0"&gt;&lt;/f&gt;&lt;f eqn="sum 0 0 @1"&gt;&lt;/f&gt;&lt;f eqn="prod @2 1 2"&gt;&lt;/f&gt;&lt;f eqn="prod @3 21600 pixelWidth"&gt;&lt;/f&gt;&lt;f eqn="prod @3 21600 pixelHeight"&gt;&lt;/f&gt;&lt;f eqn="sum @0 0 1"&gt;&lt;/f&gt;&lt;f eqn="prod @6 1 2"&gt;&lt;/f&gt;&lt;f eqn="prod @7 21600 pixelWidth"&gt;&lt;/f&gt;&lt;f eqn="sum @8 21600 0"&gt;&lt;/f&gt;&lt;f eqn="prod @7 21600 pixelHeight"&gt;&lt;/f&gt;&lt;f eqn="sum @10 21600 0"&gt;&lt;/f&gt;&lt;/formulas&gt;&lt;path gradientshapeok="t" o:connecttype="rect" o:extrusionok="f"&gt;&lt;/path&gt;&lt;lock aspectratio="t" v:ext="edit"&gt;&lt;/lock&gt;&lt;/shapetype&gt;&lt;shape alt="http://ih.constantcontact.com/fs087/1103447193625/img/18.jpg" id="Picture_x0020_1" o:spid="_x0000_i1025" style="height: 15pt; visibility: visible; width: 81pt;" type="#_x0000_t75"&gt;&lt;imagedata o:title="18" src="file:///C:\DOCUME~1\COLINF~1\LOCALS~1\Temp\msohtmlclip1\01\clip_image001.jpg"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;/span&gt;&lt;/imagedata&gt;&lt;/shape&gt;&lt;/span&gt;&lt;span style="font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="color: #404040; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;Do you want better results from your telemarketing?&lt;/span&gt;&lt;/span&gt;&lt;/b&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;One of the quickest routes to market is to call your prospects direct and offer the product or service which provides them with what they want or need.&lt;span style="mso-spacerun: yes;"&gt;&amp;nbsp;&amp;nbsp; &lt;/span&gt;There are, however, key skill sets and mind sets that will help you or your team become incredibly successful in marketing and selling using the phone.&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div align="center" class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt; text-align: center;"&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;u&gt;&lt;span style="color: #595959; font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;CREATING THAT "HOT CALL"&lt;br /&gt;TELEMARKETING WORKSHOP&lt;/span&gt;&lt;/span&gt;&lt;/u&gt;&lt;/b&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="color: black; font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&lt;br /&gt;&lt;span style="font-family: Calibri;"&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;/b&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="color: #333333; font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt; &lt;/span&gt;&lt;/span&gt;&lt;/b&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="color: black; font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&lt;br /&gt;&lt;span style="font-family: Calibri;"&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;/b&gt;&lt;span style="font-family: Calibri;"&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="color: #c00000; font-size: 14pt; mso-fareast-language: EN-GB;"&gt;Getting results using the phone&lt;/span&gt;&lt;/b&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/b&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;This is a practical and interactive workshop that will show you how to "get results using the phone" - consistently and at a high level&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;&lt;br /&gt;&lt;span style="font-family: Calibri;"&gt;During the day you will learn the skills and be given the tools that will help you achieve greater success when telemarketing. You will also spend time understanding how to manage your motivation and mindset during your sessions on the phone.&lt;span style="mso-spacerun: yes;"&gt;&amp;nbsp;&amp;nbsp; &lt;/span&gt;Subjects covered include...&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;We limit the workshops to a maximum of 14 participants so it is important that you book your place now.&lt;br /&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;br /&gt;&lt;span style="font-family: Calibri;"&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="color: #c00000;"&gt;This one day workshop including lunch, workbook and certificate&amp;nbsp;is only £99(+vat)!&lt;/span&gt;&lt;/b&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="color: black; font-size: 8pt; mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;Location:&amp;nbsp;Cardiff &lt;span style="mso-tab-count: 1;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;Date:&amp;nbsp;17th June 2011 &lt;span style="mso-tab-count: 1;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;Time: 9:30am to 4:30pm&lt;/span&gt;&lt;span style="color: #818181; mso-fareast-language: EN-GB;"&gt;&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="color: red; font-family: &amp;quot;Calibri&amp;quot;, &amp;quot;sans-serif&amp;quot;; font-size: 11pt; mso-ansi-language: EN-GB; mso-bidi-font-family: &amp;quot;Times New Roman&amp;quot;; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-GB;"&gt;&lt;br clear="all" style="mso-break-type: section-break; page-break-before: auto;" /&gt;&lt;/span&gt;&amp;nbsp;&lt;/div&gt;&lt;/div&gt;&lt;div class="WordSection2"&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="color: red; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;•&amp;nbsp;handling objections&lt;br /&gt;•&amp;nbsp;writing a winning script&lt;br /&gt;•&amp;nbsp;motivation and mindset&lt;br /&gt;•&amp;nbsp;dealing with gatekeepers&lt;br /&gt;•&amp;nbsp;rules and compliance &lt;br /&gt;•&amp;nbsp;pre call and post call process&lt;br /&gt;•&amp;nbsp;asking for the sale or appointment&lt;br /&gt;•&amp;nbsp;goals and targets&lt;span style="mso-spacerun: yes;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;...and much more&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;/div&gt;&lt;div align="center" class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt; text-align: center;"&gt;&lt;span style="color: red; font-family: &amp;quot;Calibri&amp;quot;, &amp;quot;sans-serif&amp;quot;; font-size: 11pt; mso-ansi-language: EN-GB; mso-bidi-font-family: &amp;quot;Times New Roman&amp;quot;; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-GB;"&gt;&lt;br clear="all" style="mso-break-type: section-break; page-break-before: always;" /&gt;&lt;/span&gt;&amp;nbsp;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt;"&gt;&lt;span style="color: red; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;"I felt the pace and content of the workshop was excellent. Colin and Charlotte were able to share first-hand knowledge and experience to help focus us on the real challenges of telemarketing and how to overcome them. Most importantly they presented a structured plan as to how to do it. Most appreciated was their energy and enthusiasm which was infectious and inspiring"- Christine Rayner, Scynergy Consulting&lt;/span&gt;&lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/div&gt;&lt;br /&gt;&lt;div align="center" class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt; text-align: center;"&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;u&gt;&lt;span style="color: #595959; font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;"turn your pipeline into pounds" &lt;/span&gt;&lt;/span&gt;&lt;/u&gt;&lt;/b&gt;&lt;/div&gt;&lt;div align="center" class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt; text-align: center;"&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;u&gt;&lt;span style="color: #595959; font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;SALES PROCESS WORKSHOP&lt;/span&gt;&lt;/span&gt;&lt;/u&gt;&lt;/b&gt;&lt;/div&gt;&lt;div align="center" class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt; text-align: center;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;This is a practical and interactive workshop that will show you how&amp;nbsp;to keep in touch effectively with your warm prospects, how to move them from warm to hot, and then how to&amp;nbsp;turn hot prospects into clients/customers.&lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;During the day you will develop the processes and documents that will allow you to have greater success in turning interest and enquiries in your service/product into a sale.&lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;Areas covered include...&lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 42.55pt; mso-list: l0 level1 lfo1; text-indent: -6.55pt;"&gt;&lt;span style="color: red; font-family: Symbol; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: EN-GB;"&gt;&lt;span style="mso-list: Ignore;"&gt;·&lt;span style="font-family: &amp;quot;Times New Roman&amp;quot;;"&gt; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="color: red; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;How to build, and then maintain,&amp;nbsp; a "potential sale" relationship with your prospects&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 42.55pt; mso-list: l0 level1 lfo1; text-indent: -6.55pt;"&gt;&lt;span style="color: red; font-family: Symbol; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: EN-GB;"&gt;&lt;span style="mso-list: Ignore;"&gt;·&lt;span style="font-family: &amp;quot;Times New Roman&amp;quot;;"&gt; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="color: red; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;How to "qualify" your potential clients/customers&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 42.55pt; mso-list: l0 level1 lfo1; text-indent: -6.55pt;"&gt;&lt;span style="color: red; font-family: Symbol; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: EN-GB;"&gt;&lt;span style="mso-list: Ignore;"&gt;·&lt;span style="font-family: &amp;quot;Times New Roman&amp;quot;;"&gt; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="color: red; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;How to increase sales profit and decrease client acquisition cost&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 42.55pt; mso-list: l0 level1 lfo1; text-indent: -6.55pt;"&gt;&lt;span style="color: red; font-family: Symbol; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: EN-GB;"&gt;&lt;span style="mso-list: Ignore;"&gt;·&lt;span style="font-family: &amp;quot;Times New Roman&amp;quot;;"&gt; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="color: red; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;How to appeal to different buying styles&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 42.55pt; mso-list: l0 level1 lfo1; text-indent: -6.55pt;"&gt;&lt;span style="color: red; font-family: Symbol; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: EN-GB;"&gt;&lt;span style="mso-list: Ignore;"&gt;·&lt;span style="font-family: &amp;quot;Times New Roman&amp;quot;;"&gt; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="color: red; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;How to cater to different communication styles&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 42.55pt; mso-list: l0 level1 lfo1; text-indent: -6.55pt;"&gt;&lt;span style="color: red; font-family: Symbol; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: EN-GB;"&gt;&lt;span style="mso-list: Ignore;"&gt;·&lt;span style="font-family: &amp;quot;Times New Roman&amp;quot;;"&gt; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="color: red; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;How to maximise your conversion rate&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 42.55pt; mso-list: l0 level1 lfo1; text-indent: -6.55pt;"&gt;&lt;span style="color: red; font-family: Symbol; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: EN-GB;"&gt;&lt;span style="mso-list: Ignore;"&gt;·&lt;span style="font-family: &amp;quot;Times New Roman&amp;quot;;"&gt; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="color: red; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;How to write email, information sheets and scripts to maximise results&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;You will leave the workshop with the following...&lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 42.55pt; mso-list: l0 level1 lfo1; text-indent: -6.55pt;"&gt;&lt;span style="color: red; font-family: Symbol; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: EN-GB;"&gt;&lt;span style="mso-list: Ignore;"&gt;·&lt;span style="font-family: &amp;quot;Times New Roman&amp;quot;;"&gt; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="color: red; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;An understanding of a Sales and Selling process&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 42.55pt; mso-list: l0 level1 lfo1; text-indent: -6.55pt;"&gt;&lt;span style="color: red; font-family: Symbol; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: EN-GB;"&gt;&lt;span style="mso-list: Ignore;"&gt;·&lt;span style="font-family: &amp;quot;Times New Roman&amp;quot;;"&gt; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="color: red; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;A process for building and maintaining a "potential sale" relationship&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 42.55pt; mso-list: l0 level1 lfo1; text-indent: -6.55pt;"&gt;&lt;span style="color: red; font-family: Symbol; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol; mso-fareast-language: EN-GB;"&gt;&lt;span style="mso-list: Ignore;"&gt;·&lt;span style="font-family: &amp;quot;Times New Roman&amp;quot;;"&gt; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="color: red; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;A process for qualifying and converting your prospects to clients/customers&lt;/span&gt;&lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;br style="mso-special-character: line-break;" /&gt;&lt;br style="mso-special-character: line-break;" /&gt;&lt;span style="color: black;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="color: #c00000; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;This one day workshop including lunch, workbook and certificate&amp;nbsp;is only £99(+vat)!&lt;/span&gt;&lt;/span&gt;&lt;/b&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="color: #c00000; font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&lt;br style="mso-special-character: line-break;" /&gt;&lt;/span&gt;&lt;/b&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="color: #c00000; mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/b&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="font-family: Calibri;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;Location: Cardiff &lt;span style="mso-tab-count: 1;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;Date:&amp;nbsp;24th June 2011&amp;nbsp;&lt;span style="mso-tab-count: 1;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;Time: 9:30am to 4:30pm&lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;br /&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="color: black;"&gt;&lt;span style="font-family: Calibri;"&gt;...and here's how you could attend for free... &lt;/span&gt;&lt;/span&gt;&lt;/b&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;&lt;br /&gt;&lt;span style="font-family: Calibri;"&gt;&amp;nbsp;For each person you refer that books onto the workshop, we will give you a discount of 25%. If four people you refer book on, you will attend for free!&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;br /&gt;&lt;span style="color: black;"&gt;&lt;span style="font-family: Calibri;"&gt;Remember.....places are limited to 14 on each course so book early to avoid disappointment!&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;br /&gt;&lt;span style="color: #0d0d0d;"&gt;&lt;span style="font-family: Calibri;"&gt;Can't make these dates?&amp;nbsp; We have other dates and venues so please &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;a href="http://www.accreditedmarketing.com/page007.html" target="_blank" title="Contact us"&gt;&lt;span style="color: #0d0d0d; mso-fareast-language: EN-GB; text-decoration: none; text-underline: none;"&gt;&lt;span style="font-family: Calibri;"&gt;contact us &lt;/span&gt;&lt;/span&gt;&lt;/a&gt;&lt;span style="color: #0d0d0d; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;for more details.&lt;/span&gt;&lt;/span&gt;&lt;span style="mso-fareast-language: EN-GB;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;span style="font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;a href="mailto:charlotte@hotcalltraining.co.uk" target="_blank" title="Contact us"&gt;&lt;span style="color: #0070c0; mso-fareast-language: EN-GB; text-decoration: none; text-underline: none;"&gt;&lt;span style="font-family: Calibri;"&gt;Email us&lt;/span&gt;&lt;/span&gt;&lt;/a&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;&amp;nbsp;to reserve your place on this course or for more information: &lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;&lt;a href="mailto:colin@hotcalltraining.co.uk"&gt;&lt;span style="font-family: Calibri;"&gt;colin@hotcalltraining.co.uk&lt;/span&gt;&lt;/a&gt;&lt;span style="mso-tab-count: 1;"&gt;&lt;span style="font-family: Calibri;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;a href="mailto:charlotte@hotcalltraining.co.uk"&gt;&lt;span style="font-family: Calibri;"&gt;charlotte@hotcalltraining.co.uk&lt;/span&gt;&lt;/a&gt;&lt;/span&gt;&lt;/div&gt;&lt;div align="center" class="MsoNoSpacing" style="margin: 0cm 0cm 0pt 36pt; text-align: center;"&gt;&lt;span style="color: black; mso-fareast-language: EN-GB;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="color: red; font-size: 14pt; mso-fareast-language: EN-GB;"&gt;&lt;span style="font-family: Calibri;"&gt;We look forward to seeing you there!&lt;/span&gt;&lt;/span&gt;&lt;/b&gt;&lt;b style="mso-bidi-font-weight: normal;"&gt;&lt;span style="color: red; font-size: 14pt;"&gt;&lt;/span&gt;&lt;/b&gt;&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/4902777801070498144-2194254776140404434?l=hotcalltraining.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://hotcalltraining.blogspot.com/feeds/2194254776140404434/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://hotcalltraining.blogspot.com/2011/05/2-different-workshops-in-cardiff.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4902777801070498144/posts/default/2194254776140404434'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4902777801070498144/posts/default/2194254776140404434'/><link rel='alternate' type='text/html' href='http://hotcalltraining.blogspot.com/2011/05/2-different-workshops-in-cardiff.html' title='2 different workshops in Cardiff'/><author><name>HotCall Training</name><uri>http://www.blogger.com/profile/04767045385894919277</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='30' src='http://3.bp.blogspot.com/-ZLwwmSuULPU/TlZNz66LPuI/AAAAAAAAAAw/8NOIs6_znBA/s220/icon_only.jpg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4902777801070498144.post-3963515064808249828</id><published>2011-04-14T03:50:00.000-07:00</published><updated>2011-04-14T12:11:24.976-07:00</updated><title type='text'>Telemarketing and Sales Process workshop invitation</title><content type='html'>&lt;div align="center" class="post-body entry-content" style="margin-bottom: 12pt; text-align: center;"&gt;&lt;span style="color: #404040; font-family: 'Calibri','sans-serif'; font-size: 18pt;"&gt;&lt;/span&gt;&amp;nbsp; &lt;br /&gt;&lt;div class="MsoNormal" style="margin: 0cm 0cm 4.5pt;"&gt;&lt;span style="color: black; font-family: 'Arial','sans-serif';"&gt;We are running 2 workshops in May....&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNormal" style="margin: 0cm 0cm 4.5pt;"&gt;&lt;span style="color: black; font-family: 'Arial','sans-serif'; font-size: 10pt;"&gt;Our popular and successful &lt;span style="font-family: 'Arial','sans-serif';"&gt;&lt;strong&gt;"Creating that Hot Call" telesales workshop&lt;/strong&gt;&lt;/span&gt;, and a new &lt;span style="font-family: 'Arial','sans-serif';"&gt;&lt;strong&gt;sales process workshop "From Warm to Hot"&lt;/strong&gt;&lt;/span&gt; which will show you how to increase your sales conversion after your marketing activity. &lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNormal" style="margin: 0cm 0cm 4.5pt;"&gt;&lt;span style="color: black; font-family: 'Arial','sans-serif'; font-size: 10pt;"&gt;&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNormal" style="margin: 0cm 0cm 4.5pt;"&gt;&lt;span style="color: black; font-family: 'Arial','sans-serif'; font-size: 10pt;"&gt;Read below and find out more about these workshops and how you can book you or your team on to them.&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNormal" style="margin: 0cm 0cm 4.5pt;"&gt;&lt;span style="color: black; font-family: 'Arial','sans-serif'; font-size: 10pt;"&gt;&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/div&gt;&lt;div class="MsoNormal" style="margin: 0cm 0cm 4.5pt;"&gt;&lt;span style="color: black; font-family: 'Arial','sans-serif'; font-size: 10pt;"&gt;Sponsored by&lt;/span&gt;&lt;strong&gt;&amp;nbsp;&amp;nbsp;&lt;/strong&gt;&lt;strong&gt;&amp;nbsp; &lt;img border="0" height="27" id="_x0000_i1025" name="ACCOUNT.IMAGE.18" src="http://ih.constantcontact.com/fs087/1103447193625/img/18.jpg" title="1.2698412698412697" width="146" /&gt;&lt;span style="color: black; font-family: 'Arial','sans-serif'; font-size: 10pt;"&gt;&lt;/span&gt;&lt;/strong&gt;&lt;/div&gt;&lt;br /&gt;&lt;b&gt;&lt;span style="color: #404040; font-family: 'Calibri','sans-serif'; font-size: 18pt;"&gt;Do you want better results from your telemarketing?&lt;/span&gt;&lt;/b&gt;&lt;span style="color: #404040; font-family: 'Calibri','sans-serif'; font-size: 8pt;"&gt;&lt;/span&gt;&lt;/div&gt;&lt;div align="center" class="post-body entry-content" style="margin-bottom: 12pt; text-align: center;"&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif';"&gt;One of the &lt;b&gt;quickest routes&lt;/b&gt; to market is to call your prospects direct and offer the product or service which provides them with what they want or need.&lt;br /&gt;&lt;br /&gt;There are, however, key skill sets and mind sets that will help you or your team become incredibly successful in marketing and &lt;b&gt;selling using the phone&lt;/b&gt;.&lt;/span&gt;&lt;span style="color: #818181; font-family: 'Calibri','sans-serif';"&gt;&lt;/span&gt;&lt;/div&gt;&lt;div align="center" class="post-body entry-content" style="text-align: center;"&gt;&lt;b&gt;&lt;span style="color: #595959; font-family: 'Calibri','sans-serif'; font-size: 18pt;"&gt;&lt;u&gt;CREATING THAT "HOT CALL"&lt;br /&gt;TELEMARKETING WORKSHOP&lt;/u&gt;&lt;/span&gt;&lt;/b&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 10pt;"&gt;&lt;br /&gt;&amp;nbsp;&lt;/span&gt;&lt;/b&gt;&lt;b&gt;&lt;span style="color: #333333; font-family: 'Calibri','sans-serif'; font-size: 9pt;"&gt;&lt;shapetype coordsize="21600,21600" filled="f" id="_x0000_t75" o:preferrelative="t" o:spt="75" path="m@4@5l@4@11@9@11@9@5xe" stroked="f"&gt; &lt;stroke joinstyle="miter"&gt;&lt;/stroke&gt;&lt;formulas&gt;&lt;f eqn="if lineDrawn pixelLineWidth 0"&gt;&lt;/f&gt;&lt;f eqn="sum @0 1 0"&gt;&lt;/f&gt;&lt;f eqn="sum 0 0 @1"&gt;&lt;/f&gt;&lt;f eqn="prod @2 1 2"&gt;&lt;/f&gt;&lt;f eqn="prod @3 21600 pixelWidth"&gt;&lt;/f&gt;&lt;f eqn="prod @3 21600 pixelHeight"&gt;&lt;/f&gt;&lt;f eqn="sum @0 0 1"&gt;&lt;/f&gt;&lt;f eqn="prod @6 1 2"&gt;&lt;/f&gt;&lt;f eqn="prod @7 21600 pixelWidth"&gt;&lt;/f&gt;&lt;f eqn="sum @8 21600 0"&gt;&lt;/f&gt;&lt;f eqn="prod @7 21600 pixelHeight"&gt;&lt;/f&gt;&lt;f eqn="sum @10 21600 0"&gt;&lt;/f&gt;&lt;/formulas&gt;&lt;path gradientshapeok="t" o:connecttype="rect" o:extrusionok="f"&gt;&lt;/path&gt;&lt;lock aspectratio="t" v:ext="edit"&gt;&lt;/lock&gt;&lt;/shapetype&gt;&lt;shape alt="http://ih.constantcontact.com/fs087/1103447193625/img/11.jpg" id="_x0000_i1025" style="height: 69pt; width: 107.25pt;" type="#_x0000_t75"&gt;&lt;imagedata o:href="cid:image002.jpg@01CB698E.EFF5FFA0" src="file:///C:\DOCUME~1\COLINF~1\LOCALS~1\Temp\msohtmlclip1\01\clip_image001.jpg"&gt;&lt;/imagedata&gt;&lt;/shape&gt;&lt;/span&gt;&lt;/b&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 10pt;"&gt;&lt;br /&gt;&amp;nbsp;&lt;/span&gt;&lt;/b&gt;&lt;b&gt;&lt;span style="color: #c00000; font-family: 'Calibri','sans-serif'; font-size: 14pt;"&gt;Getting results using the phone&lt;/span&gt;&lt;/b&gt;&lt;/div&gt;&lt;div align="center" class="post-body entry-content" style="text-align: center;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div align="center" class="post-body entry-content" style="text-align: center;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="post-body entry-content"&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif';"&gt;This is a practical and interactive workshop that will show you how to "get results using the phone" - &lt;b&gt;consistently and at a high level&lt;br /&gt;&amp;nbsp;&lt;/b&gt;During the day you will &lt;b&gt;learn the skills&lt;/b&gt; and be given the tools that will help you achieve greater success when telemarketing. You will also spend time understanding how to &lt;b&gt;manage your motivation&lt;/b&gt; and mindset during your sessions on the phone.&lt;br /&gt;&lt;b&gt;&lt;br /&gt;Subjects covered include...&lt;/b&gt;&lt;/span&gt;&lt;span style="color: #818181; font-family: 'Calibri','sans-serif';"&gt;&lt;/span&gt;&lt;br /&gt;&lt;b&gt;&lt;span style="color: red; font-family: 'Calibri','sans-serif';"&gt;•&amp;nbsp;handling objections&lt;br /&gt;•&amp;nbsp;writing a winning script&lt;br /&gt;•&amp;nbsp;motivation and mindset&lt;br /&gt;•&amp;nbsp;dealing with gatekeepers&lt;br /&gt;•&amp;nbsp;rules and compliance &lt;br /&gt;•&amp;nbsp;pre call and post call process&lt;br /&gt;•&amp;nbsp;asking for the sale or appointment&lt;br /&gt;•&amp;nbsp;goals and targets&lt;/span&gt;&lt;/b&gt;&lt;span style="color: red; font-family: 'Calibri','sans-serif';"&gt;&lt;/span&gt;&lt;br /&gt;&lt;b&gt;&lt;span style="color: red; font-family: 'Calibri','sans-serif';"&gt;...and much more&lt;/span&gt;&lt;/b&gt;&lt;span style="color: red; font-family: 'Calibri','sans-serif';"&gt;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif';"&gt;We limit the workshops to a maximum of 14 participants so it is important that you book your place now.&lt;/span&gt;&lt;/b&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 10pt;"&gt;&lt;br /&gt;&amp;nbsp;&lt;/span&gt;&lt;/b&gt;&lt;br /&gt;&lt;b&gt;&lt;span style="color: #c00000; font-family: 'Calibri','sans-serif'; font-size: 18pt;"&gt;This one day workshop including lunch, workbook and certificate&amp;nbsp;is only £99(+vat)!&lt;/span&gt;&lt;/b&gt;&lt;br /&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 10pt;"&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: small;"&gt;Location: Bristol&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;/b&gt;&lt;/div&gt;&lt;div class="post-body entry-content"&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 10pt;"&gt;&lt;span style="font-size: small;"&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif';"&gt;Date:&amp;nbsp;13th May 2011&amp;nbsp;&lt;/span&gt;&lt;span style="color: #818181; font-family: 'Calibri','sans-serif';"&gt;&lt;/span&gt;&lt;br /&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif';"&gt;Time: 9:30am to 4:30pm&lt;/span&gt;&lt;/span&gt;&lt;span style="color: #818181; font-family: 'Calibri','sans-serif';"&gt;&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;/b&gt;&lt;br /&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 10pt;"&gt;&lt;span style="color: #818181;"&gt;&lt;/span&gt;&lt;/span&gt;&lt;/b&gt;&lt;/div&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 10pt;"&gt;&lt;br /&gt;&lt;span style="color: red; font-size: small;"&gt;&lt;strong&gt;"I felt the pace and content of the workshop was excellent. Colin and Charlotte were able to share first-hand knowledge and experience to help focus us on the real challenges of telemarketing and how to overcome them. Most importantly they presented a structured plan as to how to do it. Most appreciated was their energy and enthusiasm which was infectious and inspiring"- Christine Rayner, Scynergy Consulting&lt;/strong&gt;&lt;/span&gt;&lt;/span&gt;&lt;br /&gt;&lt;div style="text-align: center;"&gt;&lt;span style="font-family: inherit;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;br /&gt;&lt;span style="color: #666666; font-family: inherit; font-size: large;"&gt;&lt;strong&gt;&lt;u&gt;"FROM WARM TO HOT" &lt;/u&gt;&lt;/strong&gt;&lt;/span&gt;&lt;/div&gt;&lt;div style="text-align: center;"&gt;&lt;span style="color: #666666; font-family: inherit; font-size: large;"&gt;&lt;strong&gt;&lt;u&gt;SALES PROCESS WORKSHOP&lt;/u&gt;&lt;/strong&gt;&lt;/span&gt;&lt;/div&gt;&lt;span style="font-family: inherit;"&gt;&amp;nbsp;&lt;/span&gt;&lt;div style="margin: 0cm 0cm 0pt;"&gt;&lt;span style="color: black; font-family: inherit;"&gt;This is a practical and interactive workshop that will show you how&amp;nbsp;to keep warm prospects warm, how to move them from warm to hot, and then &lt;strong&gt;how to&amp;nbsp;turn hot prospects into customers/clients&lt;/strong&gt;&lt;/span&gt;&lt;/div&gt;&lt;span style="color: black; font-family: inherit;"&gt;&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;br /&gt;&lt;div style="margin: 0cm 0cm 0pt;"&gt;&lt;span style="color: black; font-family: inherit;"&gt;During the day you will &lt;strong&gt;develop the processes and documents&lt;/strong&gt; that will allow you to have &lt;strong&gt;greater success in turning interest in your service/product into a sale.&lt;/strong&gt;&lt;/span&gt;&lt;/div&gt;&lt;div style="margin: 0cm 0cm 0pt;"&gt;&lt;span style="font-family: inherit;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;/div&gt;&lt;div style="margin: 0cm 0cm 0pt;"&gt;&lt;span style="color: black; font-family: inherit;"&gt;Areas covered include...&lt;/span&gt;&lt;/div&gt;&lt;div style="margin: 0cm 0cm 0pt;"&gt;&lt;span style="font-family: inherit;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;/div&gt;&lt;div style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="color: red; font-family: inherit;"&gt;·&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; How to build, and then maintain,&amp;nbsp; a "potential sale" relationship with your prospects&lt;/span&gt;&lt;/div&gt;&lt;div style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="color: red; font-family: inherit;"&gt;·&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; How to "qualify" your potential clients/customers&lt;/span&gt;&lt;/div&gt;&lt;div style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="color: red; font-family: inherit;"&gt;·&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; How to increase sales profit and decrease client acquisition cost&lt;/span&gt;&lt;/div&gt;&lt;div style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="color: red; font-family: inherit;"&gt;·&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; How to appeal to different buying styles&lt;/span&gt;&lt;/div&gt;&lt;div style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="color: red; font-family: inherit;"&gt;·&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; How to cater to different communication styles&lt;/span&gt;&lt;/div&gt;&lt;div style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="color: red; font-family: inherit;"&gt;·&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; How to maximise your conversion rate&lt;/span&gt;&lt;/div&gt;&lt;div style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="color: red; font-family: inherit;"&gt;·&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; How to write email, information sheets and scripts to maximise results&lt;/span&gt;&lt;/div&gt;&lt;div style="margin: 0cm 0cm 0pt; text-indent: 36pt;"&gt;&lt;span style="font-family: inherit;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;/div&gt;&lt;div style="margin: 0cm 0cm 0pt;"&gt;&lt;span style="color: black; font-family: inherit;"&gt;You will leave the workshop with the following...&lt;/span&gt;&lt;/div&gt;&lt;div style="margin: 0cm 0cm 0pt;"&gt;&lt;span style="font-family: inherit;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;/div&gt;&lt;div style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="color: red; font-family: inherit;"&gt;·&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; An understanding of a Sales and Selling process&lt;/span&gt;&lt;/div&gt;&lt;div style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="color: red; font-family: inherit;"&gt;·&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; A process for building and maintaining a "potential sale" relationship&lt;/span&gt;&lt;/div&gt;&lt;div style="margin: 0cm 0cm 0pt 36pt;"&gt;&lt;span style="color: red; font-family: inherit;"&gt;·&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; A process for qualifying and converting your prospects to clients/customers&lt;/span&gt;&lt;/div&gt;&lt;span style="font-family: inherit;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;br /&gt;&lt;b&gt;&lt;span style="color: #c00000; font-family: inherit; font-size: large;"&gt;This one day workshop including lunch, workbook and certificate&amp;nbsp;is only £99(+vat)!&lt;/span&gt;&lt;/b&gt;&lt;br /&gt;&lt;span style="font-family: inherit;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;br /&gt;&lt;strong&gt;&lt;span style="font-family: inherit;"&gt;&lt;span style="color: black;"&gt;Location: Bristol&lt;/span&gt;&amp;nbsp;&lt;/span&gt;&lt;/strong&gt;&lt;br /&gt;&lt;div class="post-body entry-content"&gt;&lt;span style="color: black;"&gt;&lt;strong&gt;&lt;span style="font-family: inherit;"&gt;&lt;span style="color: black;"&gt;Date:&amp;nbsp;20th May 2011&amp;nbsp;&lt;/span&gt;&lt;span style="color: #818181;"&gt;&lt;/span&gt;&lt;br /&gt;&lt;span style="color: black;"&gt;Time: 9:30am to 4:30pm&lt;/span&gt;&lt;/span&gt;&lt;/strong&gt;&lt;/span&gt;&lt;/div&gt;&lt;br /&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 16pt;"&gt;&lt;strong&gt;...and here's how you could attend for free...&lt;/strong&gt;&lt;/span&gt;&lt;strong&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 10pt;"&gt; &lt;br /&gt;&amp;nbsp;&lt;/span&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif';"&gt;For each person you refer that books onto the workshop, we will give you a discount of 25%. If four people you refer book on, you will attend for free!&lt;/span&gt;&lt;span style="color: #818181; font-family: 'Calibri','sans-serif';"&gt;&lt;/span&gt;&lt;br /&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif';"&gt;Remember.....&lt;/span&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif';"&gt;places are limited to 14 on each course so book early to avoid disappointment!&lt;/span&gt;&lt;span style="color: #818181; font-family: 'Calibri','sans-serif';"&gt;&lt;/span&gt;&lt;br /&gt;&lt;span style="color: #0d0d0d; font-family: 'Calibri','sans-serif';"&gt;Can't make this date?&amp;nbsp; We have other dates and venues, please &lt;/span&gt;&lt;/strong&gt;&lt;a href="http://www.accreditedmarketing.com/page007.html" target="_blank" title="Contact us"&gt;&lt;span style="color: #0d0d0d; font-family: 'Calibri','sans-serif'; text-decoration: none; text-underline: none;"&gt;&lt;strong&gt;contact us &lt;/strong&gt;&lt;/span&gt;&lt;/a&gt;&lt;strong&gt;&lt;span style="color: #0d0d0d; font-family: 'Calibri','sans-serif';"&gt;for more details.&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="color: #0070c0; font-size: 18pt;"&gt;&lt;a href="mailto:charlotte@hotcalltraining.co.uk" target="_blank" title="Contact us"&gt;&lt;span style="color: #0070c0; font-family: 'Calibri','sans-serif';"&gt;Email us&lt;/span&gt;&lt;/a&gt;&lt;/span&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 18pt;"&gt;&amp;nbsp;to reserve your place on this course or for more information:&lt;/span&gt;&lt;/strong&gt;&lt;br /&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 10pt;"&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 18pt;"&gt;&lt;/span&gt;&lt;/b&gt;&lt;div class="post-body entry-content" style="text-align: left;"&gt;&lt;br /&gt;&lt;span style="color: red;"&gt;&lt;a href="mailto:colin@hotcalltraining.co.uk"&gt;&lt;span style="color: black; font-family: inherit; font-size: small;"&gt;colin@hotcalltraining.co.uk&lt;/span&gt;&lt;/a&gt;&lt;/span&gt;&lt;br /&gt;&lt;span style="color: red;"&gt;&lt;a href="mailto:charlotte@hotcalltraining.co.uk"&gt;&lt;span style="color: black; font-family: inherit; font-size: small;"&gt;charlotte@hotcalltraining.co.uk&lt;/span&gt;&lt;/a&gt;&lt;span style="font-family: inherit; font-size: small;"&gt;&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="color: red; font-size: large;"&gt;We look forward to seeing you there!&lt;/span&gt;&lt;/div&gt;&lt;/span&gt;&lt;/b&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/4902777801070498144-3963515064808249828?l=hotcalltraining.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://hotcalltraining.blogspot.com/feeds/3963515064808249828/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://hotcalltraining.blogspot.com/2011/04/telemarketing-and-sales-process.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4902777801070498144/posts/default/3963515064808249828'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4902777801070498144/posts/default/3963515064808249828'/><link rel='alternate' type='text/html' href='http://hotcalltraining.blogspot.com/2011/04/telemarketing-and-sales-process.html' title='Telemarketing and Sales Process workshop invitation'/><author><name>HotCall Training</name><uri>http://www.blogger.com/profile/04767045385894919277</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='30' src='http://3.bp.blogspot.com/-ZLwwmSuULPU/TlZNz66LPuI/AAAAAAAAAAw/8NOIs6_znBA/s220/icon_only.jpg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4902777801070498144.post-842699133299349516</id><published>2011-02-09T11:22:00.000-08:00</published><updated>2011-02-25T04:23:52.940-08:00</updated><title type='text'>Telesales Workshop in Bromsgrove</title><content type='html'>&lt;div class="post-header"&gt;&lt;div class="post-header-line-1"&gt;&lt;/div&gt;&lt;/div&gt;&lt;div align="center" class="post-body entry-content" style="margin-bottom: 12pt; text-align: center;"&gt;&lt;b&gt;&lt;span style="color: #404040; font-family: 'Calibri','sans-serif'; font-size: 18pt;"&gt;Do you want better results from your telemarketing?&lt;/span&gt;&lt;/b&gt;&lt;span style="color: #404040; font-family: 'Calibri','sans-serif'; font-size: 8pt;"&gt;&lt;/span&gt;&lt;/div&gt;&lt;div align="center" class="post-body entry-content" style="margin-bottom: 12pt; text-align: center;"&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif';"&gt;One of the &lt;b&gt;quickest routes&lt;/b&gt; to market is to call your prospects direct and offer the product or service which provides them with what they want or need.&lt;br /&gt;&lt;br /&gt;There are, however, key skill sets and mind sets that will help you or your team become incredibly successful in marketing and &lt;b&gt;selling using the phone&lt;/b&gt;.&lt;/span&gt;&lt;span style="color: #818181; font-family: 'Calibri','sans-serif';"&gt;&lt;/span&gt;&lt;/div&gt;&lt;div align="center" class="post-body entry-content" style="text-align: center;"&gt;&lt;b&gt;&lt;span style="color: #595959; font-family: 'Calibri','sans-serif'; font-size: 18pt;"&gt;CREATING THAT "HOT CALL"&lt;br /&gt;TELEMARKETING WORKSHOP&lt;/span&gt;&lt;/b&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 10pt;"&gt;&lt;br /&gt;&amp;nbsp;&lt;/span&gt;&lt;/b&gt;&lt;b&gt;&lt;span style="color: #333333; font-family: 'Calibri','sans-serif'; font-size: 9pt;"&gt;&lt;shapetype coordsize="21600,21600" filled="f" id="_x0000_t75" o:preferrelative="t" o:spt="75" path="m@4@5l@4@11@9@11@9@5xe" stroked="f"&gt; &lt;stroke joinstyle="miter"&gt;&lt;/stroke&gt;&lt;formulas&gt;&lt;f eqn="if lineDrawn pixelLineWidth 0"&gt;&lt;/f&gt;&lt;f eqn="sum @0 1 0"&gt;&lt;/f&gt;&lt;f eqn="sum 0 0 @1"&gt;&lt;/f&gt;&lt;f eqn="prod @2 1 2"&gt;&lt;/f&gt;&lt;f eqn="prod @3 21600 pixelWidth"&gt;&lt;/f&gt;&lt;f eqn="prod @3 21600 pixelHeight"&gt;&lt;/f&gt;&lt;f eqn="sum @0 0 1"&gt;&lt;/f&gt;&lt;f eqn="prod @6 1 2"&gt;&lt;/f&gt;&lt;f eqn="prod @7 21600 pixelWidth"&gt;&lt;/f&gt;&lt;f eqn="sum @8 21600 0"&gt;&lt;/f&gt;&lt;f eqn="prod @7 21600 pixelHeight"&gt;&lt;/f&gt;&lt;f eqn="sum @10 21600 0"&gt;&lt;/f&gt;&lt;/formulas&gt;&lt;path gradientshapeok="t" o:connecttype="rect" o:extrusionok="f"&gt;&lt;/path&gt;&lt;lock aspectratio="t" v:ext="edit"&gt;&lt;/lock&gt;&lt;/shapetype&gt;&lt;shape alt="http://ih.constantcontact.com/fs087/1103447193625/img/11.jpg" id="_x0000_i1025" style="height: 69pt; width: 107.25pt;" type="#_x0000_t75"&gt;&lt;imagedata o:href="cid:image002.jpg@01CB698E.EFF5FFA0" src="file:///C:\DOCUME~1\COLINF~1\LOCALS~1\Temp\msohtmlclip1\01\clip_image001.jpg"&gt;&lt;/imagedata&gt;&lt;/shape&gt;&lt;/span&gt;&lt;/b&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 10pt;"&gt;&lt;br /&gt;&amp;nbsp;&lt;/span&gt;&lt;/b&gt;&lt;b&gt;&lt;span style="color: #c00000; font-family: 'Calibri','sans-serif'; font-size: 14pt;"&gt;Getting results using the phone&lt;/span&gt;&lt;/b&gt;&lt;/div&gt;&lt;div align="center" class="post-body entry-content" style="text-align: center;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div align="center" class="post-body entry-content" style="text-align: center;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="post-body entry-content"&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif';"&gt;This is a practical and interactive workshop that will show you how to "get results using the phone" - &lt;b&gt;consistently and at a high level&lt;br /&gt;&amp;nbsp;&lt;/b&gt;During the day you will &lt;b&gt;learn the skills&lt;/b&gt; and be given the tools that will help you achieve greater success when telemarketing. You will also spend time understanding how to &lt;b&gt;manage your motivation&lt;/b&gt; and mindset during your sessions on the phone.&lt;br /&gt;&lt;b&gt;&lt;br /&gt;Subjects covered include...&lt;/b&gt;&lt;/span&gt;&lt;span style="color: #818181; font-family: 'Calibri','sans-serif';"&gt;&lt;/span&gt;&lt;br /&gt;&lt;b&gt;&lt;span style="color: red; font-family: 'Calibri','sans-serif';"&gt;•&amp;nbsp;handling objections&lt;br /&gt;•&amp;nbsp;writing a winning script&lt;br /&gt;•&amp;nbsp;motivation and mindset&lt;br /&gt;•&amp;nbsp;dealing with gatekeepers&lt;br /&gt;•&amp;nbsp;rules and compliance &lt;br /&gt;•&amp;nbsp;pre call and post call process&lt;br /&gt;•&amp;nbsp;asking for the sale or appointment&lt;br /&gt;•&amp;nbsp;goals and targets&lt;/span&gt;&lt;/b&gt;&lt;span style="color: red; font-family: 'Calibri','sans-serif';"&gt;&lt;/span&gt;&lt;br /&gt;&lt;b&gt;&lt;span style="color: red; font-family: 'Calibri','sans-serif';"&gt;...and much more&lt;/span&gt;&lt;/b&gt;&lt;span style="color: red; font-family: 'Calibri','sans-serif';"&gt;&lt;/span&gt;&lt;br /&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif';"&gt;We limit the workshops to a maximum of 14 participants so it is important that you book your place now.&lt;/span&gt;&lt;/b&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 10pt;"&gt;&amp;nbsp; &lt;br /&gt;&amp;nbsp;&lt;/span&gt;&lt;/b&gt;&lt;b&gt;&lt;span style="color: #c00000; font-family: 'Calibri','sans-serif'; font-size: 18pt;"&gt;This one day workshop including lunch is only £99(+vat)!&lt;/span&gt;&lt;/b&gt;&lt;br /&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 10pt;"&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif';"&gt;Venue:&amp;nbsp;&lt;b&gt;in Bromsgrove (venue to be advised)&lt;/b&gt;&lt;/span&gt;&lt;/span&gt;&lt;/b&gt;&lt;/div&gt;&lt;div class="post-body entry-content"&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 10pt;"&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif';"&gt;Date: 18th March&amp;nbsp;&lt;/span&gt;&lt;span style="color: #818181; font-family: 'Calibri','sans-serif';"&gt;&lt;/span&gt;&lt;br /&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif';"&gt;Time: 9:30am to 4:30pm&lt;/span&gt;&lt;span style="color: #818181; font-family: 'Calibri','sans-serif';"&gt;&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 16pt;"&gt;...and here's how you could attend for free...&lt;/span&gt;&lt;/b&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 10pt;"&gt; &lt;br /&gt;&amp;nbsp;&lt;/span&gt;&lt;/b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif';"&gt;For each person you refer that books onto the workshop, we will give you a discount of 25%. If four people you refer book on, you will attend for free!&lt;/span&gt;&lt;span style="color: #818181; font-family: 'Calibri','sans-serif';"&gt;&lt;/span&gt;&lt;br /&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif';"&gt;Remember.....&lt;/span&gt;&lt;/b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif';"&gt;places are limited to 14 on each course so book early to avoid disappointment!&lt;/span&gt;&lt;span style="color: #818181; font-family: 'Calibri','sans-serif';"&gt;&lt;/span&gt;&lt;br /&gt;&lt;b&gt;&lt;span style="color: #0d0d0d; font-family: 'Calibri','sans-serif';"&gt;Can't make this date?&amp;nbsp; We have other dates and venues, please &lt;/span&gt;&lt;/b&gt;&lt;a href="http://www.accreditedmarketing.com/page007.html" target="_blank" title="Contact us"&gt;&lt;b&gt;&lt;span style="color: #0d0d0d; font-family: 'Calibri','sans-serif'; text-decoration: none; text-underline: none;"&gt;contact us &lt;/span&gt;&lt;/b&gt;&lt;/a&gt;&lt;b&gt;&lt;span style="color: #0d0d0d; font-family: 'Calibri','sans-serif';"&gt;for more details.&lt;/span&gt;&lt;/b&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="color: #0070c0; font-size: 18pt;"&gt;&lt;a href="http://www.accreditedmarketing.com/page007.html" target="_blank" title="Contact us"&gt;&lt;b&gt;&lt;span style="color: #0070c0; font-family: 'Calibri','sans-serif';"&gt;Email us&lt;/span&gt;&lt;/b&gt;&lt;/a&gt;&lt;/span&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 18pt;"&gt;&amp;nbsp;to reserve your place on this course&lt;/span&gt;&lt;/b&gt;&lt;/span&gt;&lt;/b&gt;&lt;br /&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 10pt;"&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 18pt;"&gt;&lt;/span&gt;&lt;/b&gt;&lt;br /&gt;&lt;span style="color: red; font-family: 'Calibri','sans-serif'; font-size: 14pt;"&gt;&lt;a href="mailto:colin@hotcalltraining.co.uk"&gt;&lt;span style="color: black;"&gt;colin@hotcalltraining.co.uk&lt;/span&gt;&lt;/a&gt;&lt;/span&gt;&lt;br /&gt;&lt;span style="color: red;"&gt;&lt;a href="mailto:charlotte@hotcalltraining.co.uk"&gt;&lt;span style="color: black; font-family: Arial, Helvetica, sans-serif; font-size: small;"&gt;charlotte@hotcalltraining.co.uk&lt;/span&gt;&lt;/a&gt; &lt;/span&gt;&lt;br /&gt;&lt;span style="color: red;"&gt;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="color: red; font-family: 'Calibri','sans-serif'; font-size: 14pt;"&gt;"I felt the pace and content of the workshop was excellent. Colin and Charlotte were able to share first-hand knowledge and experience to help focus us on the real challenges of telemarketing and how to overcome them. Most importantly they presented a structured plan as to how to do it. Most appreciated was their energy and enthusiasm which was infectious and inspiring"&lt;b&gt;- Christine Rayner, Scynergy Consulting &lt;/b&gt;&lt;/span&gt;&lt;span style="color: #818181; font-family: 'Tahoma','sans-serif'; font-size: 14pt;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Arial','sans-serif'; font-size: 14pt;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/b&gt;&lt;/span&gt;&lt;/b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 20pt;"&gt;Date: 18th&amp;nbsp;March 2011&lt;/span&gt; &lt;/div&gt;&lt;div align="center" class="post-body entry-content" style="text-align: center;"&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Arial','sans-serif'; font-size: 10pt;"&gt;Also in Association with Barclays Bank PLC and Printing.com&lt;/span&gt;&lt;/b&gt;&lt;span style="color: #818181; font-family: 'Tahoma','sans-serif'; font-size: 8pt;"&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/4902777801070498144-842699133299349516?l=hotcalltraining.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://hotcalltraining.blogspot.com/feeds/842699133299349516/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://hotcalltraining.blogspot.com/2011/02/telesales-workshop-in-bromsgrove.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4902777801070498144/posts/default/842699133299349516'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4902777801070498144/posts/default/842699133299349516'/><link rel='alternate' type='text/html' href='http://hotcalltraining.blogspot.com/2011/02/telesales-workshop-in-bromsgrove.html' title='Telesales Workshop in Bromsgrove'/><author><name>HotCall Training</name><uri>http://www.blogger.com/profile/04767045385894919277</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='30' src='http://3.bp.blogspot.com/-ZLwwmSuULPU/TlZNz66LPuI/AAAAAAAAAAw/8NOIs6_znBA/s220/icon_only.jpg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4902777801070498144.post-1404292078426988701</id><published>2011-01-03T08:52:00.000-08:00</published><updated>2011-01-03T08:52:15.639-08:00</updated><title type='text'>Telesales Workshop</title><content type='html'>&lt;div align="center" style="margin-bottom: 12pt; text-align: center;"&gt;&lt;b&gt;&lt;span style="color: #404040; font-family: 'Calibri','sans-serif'; font-size: 18pt;"&gt;Do you want better results from your telemarketing?&lt;/span&gt;&lt;/b&gt;&lt;span style="color: #404040; font-family: 'Calibri','sans-serif'; font-size: 8pt;"&gt;&lt;/span&gt;&lt;/div&gt;&lt;div align="center" style="margin-bottom: 12pt; text-align: center;"&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif';"&gt;One of the &lt;b&gt;quickest routes&lt;/b&gt; to market is to call your prospects direct and offer the product or service which provides them with what they want or need.&lt;br /&gt;&lt;br /&gt;There are, however, key skill sets and mind sets that will help you or your team become incredibly successful in marketing and &lt;b&gt;selling using the phone&lt;/b&gt;.&lt;/span&gt;&lt;span style="color: #818181; font-family: 'Calibri','sans-serif';"&gt;&lt;/span&gt;&lt;/div&gt;&lt;div align="center" style="text-align: center;"&gt;&lt;b&gt;&lt;span style="color: #595959; font-family: 'Calibri','sans-serif'; font-size: 18pt;"&gt;CREATING THAT "HOT CALL"&lt;br /&gt;TELEMARKETING WORKSHOP&lt;/span&gt;&lt;/b&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 10pt;"&gt;&lt;br /&gt;&amp;nbsp;&lt;/span&gt;&lt;/b&gt;&lt;b&gt;&lt;span style="color: #333333; font-family: 'Calibri','sans-serif'; font-size: 9pt;"&gt;&lt;shapetype coordsize="21600,21600" filled="f" id="_x0000_t75" o:preferrelative="t" o:spt="75" path="m@4@5l@4@11@9@11@9@5xe" stroked="f"&gt; &lt;stroke joinstyle="miter"&gt;&lt;/stroke&gt;&lt;formulas&gt;&lt;f eqn="if lineDrawn pixelLineWidth 0"&gt;&lt;/f&gt;&lt;f eqn="sum @0 1 0"&gt;&lt;/f&gt;&lt;f eqn="sum 0 0 @1"&gt;&lt;/f&gt;&lt;f eqn="prod @2 1 2"&gt;&lt;/f&gt;&lt;f eqn="prod @3 21600 pixelWidth"&gt;&lt;/f&gt;&lt;f eqn="prod @3 21600 pixelHeight"&gt;&lt;/f&gt;&lt;f eqn="sum @0 0 1"&gt;&lt;/f&gt;&lt;f eqn="prod @6 1 2"&gt;&lt;/f&gt;&lt;f eqn="prod @7 21600 pixelWidth"&gt;&lt;/f&gt;&lt;f eqn="sum @8 21600 0"&gt;&lt;/f&gt;&lt;f eqn="prod @7 21600 pixelHeight"&gt;&lt;/f&gt;&lt;f eqn="sum @10 21600 0"&gt;&lt;/f&gt;&lt;/formulas&gt;&lt;path gradientshapeok="t" o:connecttype="rect" o:extrusionok="f"&gt;&lt;/path&gt;&lt;lock aspectratio="t" v:ext="edit"&gt;&lt;/lock&gt;&lt;/shapetype&gt;&lt;shape alt="http://ih.constantcontact.com/fs087/1103447193625/img/11.jpg" id="_x0000_i1025" style="height: 69pt; width: 107.25pt;" type="#_x0000_t75"&gt;&lt;imagedata o:href="cid:image002.jpg@01CB698E.EFF5FFA0" src="file:///C:\DOCUME~1\COLINF~1\LOCALS~1\Temp\msohtmlclip1\01\clip_image001.jpg"&gt;&lt;/imagedata&gt;&lt;/shape&gt;&lt;/span&gt;&lt;/b&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 10pt;"&gt;&lt;br /&gt;&amp;nbsp;&lt;/span&gt;&lt;/b&gt;&lt;b&gt;&lt;span style="color: #c00000; font-family: 'Calibri','sans-serif'; font-size: 14pt;"&gt;Getting results using the phone&lt;/span&gt;&lt;/b&gt;&lt;/div&gt;&lt;div align="center" style="text-align: center;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div align="center" style="text-align: center;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif';"&gt;This is a practical and interactive workshop that will show you how to "get results using the phone" - &lt;b&gt;consistently and at a high level&lt;br /&gt;&amp;nbsp;&lt;/b&gt;During the day you will &lt;b&gt;learn the skills&lt;/b&gt; and be given the tools that will help you achieve greater success when telemarketing. You will also spend time understanding how to &lt;b&gt;manage your motivation&lt;/b&gt; and mindset during your sessions on the phone.&lt;br /&gt;&lt;b&gt;&lt;br /&gt;Subjects covered include...&lt;/b&gt;&lt;/span&gt;&lt;span style="color: #818181; font-family: 'Calibri','sans-serif';"&gt;&lt;/span&gt;&lt;br /&gt;&lt;b&gt;&lt;span style="color: red; font-family: 'Calibri','sans-serif';"&gt;•&amp;nbsp;handling objections&lt;br /&gt;•&amp;nbsp;writing a winning script&lt;br /&gt;•&amp;nbsp;motivation and mindset&lt;br /&gt;•&amp;nbsp;dealing with gatekeepers&lt;br /&gt;•&amp;nbsp;rules and compliance &lt;br /&gt;•&amp;nbsp;pre call and post call process&lt;br /&gt;•&amp;nbsp;asking for the sale or appointment&lt;br /&gt;•&amp;nbsp;goals and targets&lt;/span&gt;&lt;/b&gt;&lt;span style="color: red; font-family: 'Calibri','sans-serif';"&gt;&lt;/span&gt;&lt;br /&gt;&lt;b&gt;&lt;span style="color: red; font-family: 'Calibri','sans-serif';"&gt;...and much more&lt;/span&gt;&lt;/b&gt;&lt;span style="color: red; font-family: 'Calibri','sans-serif';"&gt;&lt;/span&gt;&lt;br /&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif';"&gt;We limit the workshops to a maximum of 14 participants so it is important that you book your place now.&lt;/span&gt;&lt;/b&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 10pt;"&gt;&amp;nbsp; &lt;br /&gt;&amp;nbsp;&lt;/span&gt;&lt;/b&gt;&lt;b&gt;&lt;span style="color: #c00000; font-family: 'Calibri','sans-serif'; font-size: 18pt;"&gt;This one day workshop including lunch is only £99(+vat)!&lt;/span&gt;&lt;/b&gt;&lt;br /&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 10pt;"&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif';"&gt;Venue:&amp;nbsp;&lt;b&gt;The Maltings, East Tyndall St, Cardiff CF24 5EZ&amp;nbsp;&lt;/b&gt;&lt;/span&gt;&lt;span style="color: #818181; font-family: 'Calibri','sans-serif';"&gt;&lt;/span&gt;&lt;br /&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif';"&gt;Time: 9:30am to 4:30pm&lt;/span&gt;&lt;span style="color: #818181; font-family: 'Calibri','sans-serif';"&gt;&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 16pt;"&gt;...and here's how you could attend for free...&lt;/span&gt;&lt;/b&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 10pt;"&gt; &lt;br /&gt;&amp;nbsp;&lt;/span&gt;&lt;/b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif';"&gt;For each person you refer that books onto the workshop, we will give you a discount of 25%. If four people you refer book on, you will attend for free!&lt;/span&gt;&lt;span style="color: #818181; font-family: 'Calibri','sans-serif';"&gt;&lt;/span&gt;&lt;br /&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif';"&gt;Remember.....&lt;/span&gt;&lt;/b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif';"&gt;places are limited to 14 on each course so book early to avoid disappointment!&lt;/span&gt;&lt;span style="color: #818181; font-family: 'Calibri','sans-serif';"&gt;&lt;/span&gt;&lt;br /&gt;&lt;b&gt;&lt;span style="color: #0d0d0d; font-family: 'Calibri','sans-serif';"&gt;Can't make this date?&amp;nbsp; We have other dates and venues, please &lt;/span&gt;&lt;/b&gt;&lt;a href="http://www.accreditedmarketing.com/page007.html" target="_blank" title="Contact us"&gt;&lt;b&gt;&lt;span style="color: #0d0d0d; font-family: 'Calibri','sans-serif'; text-decoration: none; text-underline: none;"&gt;contact us &lt;/span&gt;&lt;/b&gt;&lt;/a&gt;&lt;b&gt;&lt;span style="color: #0d0d0d; font-family: 'Calibri','sans-serif';"&gt;for more details.&lt;/span&gt;&lt;/b&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="color: #0070c0; font-size: 18pt;"&gt;&lt;a href="http://www.accreditedmarketing.com/page007.html" target="_blank" title="Contact us"&gt;&lt;b&gt;&lt;span style="color: #0070c0; font-family: 'Calibri','sans-serif';"&gt;Email us&lt;/span&gt;&lt;/b&gt;&lt;/a&gt;&lt;/span&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 18pt;"&gt;&amp;nbsp;to reserve your place on this course&lt;/span&gt;&lt;/b&gt;&lt;/span&gt;&lt;/b&gt;&lt;br /&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 10pt;"&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 18pt;"&gt;&lt;/span&gt;&lt;/b&gt;&lt;br /&gt;&lt;span style="color: red; font-family: 'Calibri','sans-serif'; font-size: 14pt;"&gt;&lt;a href="mailto:colin@hotcalltraining.co.uk"&gt;&lt;span style="color: black;"&gt;colin@hotcalltraining.co.uk&lt;/span&gt;&lt;/a&gt;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="color: red; font-family: 'Calibri','sans-serif'; font-size: 14pt;"&gt;"I felt the pace and content of the workshop was excellent. Colin and Charlotte were able to share first-hand knowledge and experience to help focus us on the real challenges of telemarketing and how to overcome them. Most importantly they presented a structured plan as to how to do it. Most appreciated was their energy and enthusiasm which was infectious and inspiring"&lt;b&gt;- Christine Rayner, Scynergy Consulting &lt;/b&gt;&lt;/span&gt;&lt;span style="color: #818181; font-family: 'Tahoma','sans-serif'; font-size: 14pt;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Arial','sans-serif'; font-size: 14pt;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/b&gt;&lt;/span&gt;&lt;/b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 20pt;"&gt;Date: 28th&amp;nbsp;January 2011&lt;/span&gt; &lt;br /&gt;&lt;div align="center" style="text-align: center;"&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Arial','sans-serif'; font-size: 10pt;"&gt;Also in Association with Barclays Bank PLC&lt;/span&gt;&lt;/b&gt;&lt;span style="color: #818181; font-family: 'Tahoma','sans-serif'; font-size: 8pt;"&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/4902777801070498144-1404292078426988701?l=hotcalltraining.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://hotcalltraining.blogspot.com/feeds/1404292078426988701/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://hotcalltraining.blogspot.com/2011/01/telesales-workshop.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4902777801070498144/posts/default/1404292078426988701'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4902777801070498144/posts/default/1404292078426988701'/><link rel='alternate' type='text/html' href='http://hotcalltraining.blogspot.com/2011/01/telesales-workshop.html' title='Telesales Workshop'/><author><name>HotCall Training</name><uri>http://www.blogger.com/profile/04767045385894919277</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='30' src='http://3.bp.blogspot.com/-ZLwwmSuULPU/TlZNz66LPuI/AAAAAAAAAAw/8NOIs6_znBA/s220/icon_only.jpg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4902777801070498144.post-6627534254124933776</id><published>2010-10-27T13:53:00.000-07:00</published><updated>2010-10-28T05:21:45.848-07:00</updated><title type='text'></title><content type='html'>&lt;div align="center" style="margin-bottom: 12pt; text-align: center;"&gt;&lt;b&gt;&lt;span style="color: #404040; font-family: 'Calibri','sans-serif'; font-size: 18pt;"&gt;Do you want better results from your telemarketing?&lt;/span&gt;&lt;/b&gt;&lt;span style="color: #404040; font-family: 'Calibri','sans-serif'; font-size: 8pt;"&gt;&lt;/span&gt;&lt;/div&gt;&lt;div align="center" style="margin-bottom: 12pt; text-align: center;"&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif';"&gt;One of the &lt;b&gt;quickest routes&lt;/b&gt; to market is to call your prospects direct and offer the product or service which provides them with what they want or need.&lt;br /&gt;&lt;br /&gt;There are, however, key skill sets and mind sets that will help you or your team become incredibly successful in marketing and &lt;b&gt;selling using the phone&lt;/b&gt;.&lt;/span&gt;&lt;span style="color: #818181; font-family: 'Calibri','sans-serif';"&gt;&lt;/span&gt;&lt;/div&gt;&lt;div align="center" style="text-align: center;"&gt;&lt;b&gt;&lt;span style="color: #595959; font-family: 'Calibri','sans-serif'; font-size: 18pt;"&gt;CREATING THAT "HOT CALL"&lt;br /&gt;TELEMARKETING WORKSHOP&lt;/span&gt;&lt;/b&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 10pt;"&gt;&lt;br /&gt;&amp;nbsp;&lt;/span&gt;&lt;/b&gt;&lt;b&gt;&lt;span style="color: #333333; font-family: 'Calibri','sans-serif'; font-size: 9pt;"&gt;&lt;shapetype coordsize="21600,21600" filled="f" id="_x0000_t75" o:preferrelative="t" o:spt="75" path="m@4@5l@4@11@9@11@9@5xe" stroked="f"&gt; &lt;stroke joinstyle="miter"&gt;&lt;/stroke&gt;&lt;formulas&gt;&lt;f eqn="if lineDrawn pixelLineWidth 0"&gt;&lt;/f&gt;&lt;f eqn="sum @0 1 0"&gt;&lt;/f&gt;&lt;f eqn="sum 0 0 @1"&gt;&lt;/f&gt;&lt;f eqn="prod @2 1 2"&gt;&lt;/f&gt;&lt;f eqn="prod @3 21600 pixelWidth"&gt;&lt;/f&gt;&lt;f eqn="prod @3 21600 pixelHeight"&gt;&lt;/f&gt;&lt;f eqn="sum @0 0 1"&gt;&lt;/f&gt;&lt;f eqn="prod @6 1 2"&gt;&lt;/f&gt;&lt;f eqn="prod @7 21600 pixelWidth"&gt;&lt;/f&gt;&lt;f eqn="sum @8 21600 0"&gt;&lt;/f&gt;&lt;f eqn="prod @7 21600 pixelHeight"&gt;&lt;/f&gt;&lt;f eqn="sum @10 21600 0"&gt;&lt;/f&gt;&lt;/formulas&gt;&lt;path gradientshapeok="t" o:connecttype="rect" o:extrusionok="f"&gt;&lt;/path&gt;&lt;lock aspectratio="t" v:ext="edit"&gt;&lt;/lock&gt;&lt;/shapetype&gt;&lt;shape alt="http://ih.constantcontact.com/fs087/1103447193625/img/11.jpg" id="_x0000_i1025" style="height: 69pt; width: 107.25pt;" type="#_x0000_t75"&gt;&lt;imagedata o:href="cid:image002.jpg@01CB698E.EFF5FFA0" src="file:///C:\DOCUME~1\COLINF~1\LOCALS~1\Temp\msohtmlclip1\01\clip_image001.jpg"&gt;&lt;/imagedata&gt;&lt;/shape&gt;&lt;/span&gt;&lt;/b&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 10pt;"&gt;&lt;br /&gt;&amp;nbsp;&lt;/span&gt;&lt;/b&gt;&lt;b&gt;&lt;span style="color: #c00000; font-family: 'Calibri','sans-serif'; font-size: 14pt;"&gt;Getting results using the phone&lt;/span&gt;&lt;/b&gt;&lt;/div&gt;&lt;div align="center" style="text-align: center;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div align="center" style="text-align: center;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif';"&gt;This is a practical and interactive workshop that will show you how to "get results using the phone" - &lt;b&gt;consistently and at a high level&lt;br /&gt;&amp;nbsp;&lt;/b&gt;During the day you will &lt;b&gt;learn the skills&lt;/b&gt; and be given the tools that will help you achieve greater success when telemarketing. You will also spend time understanding how to &lt;b&gt;manage your motivation&lt;/b&gt; and mindset during your sessions on the phone.&lt;br /&gt;&lt;b&gt;&lt;br /&gt;Subjects covered include...&lt;/b&gt;&lt;/span&gt;&lt;span style="color: #818181; font-family: 'Calibri','sans-serif';"&gt;&lt;/span&gt;&lt;br /&gt;&lt;b&gt;&lt;span style="color: red; font-family: 'Calibri','sans-serif';"&gt;•&amp;nbsp;handling objections&lt;br /&gt;•&amp;nbsp;writing a winning script&lt;br /&gt;•&amp;nbsp;motivation and mindset&lt;br /&gt;•&amp;nbsp;dealing with gatekeepers&lt;br /&gt;•&amp;nbsp;rules and compliance &lt;br /&gt;•&amp;nbsp;pre call and post call process&lt;br /&gt;•&amp;nbsp;asking for the sale or appointment&lt;br /&gt;•&amp;nbsp;goals and targets&lt;/span&gt;&lt;/b&gt;&lt;span style="color: red; font-family: 'Calibri','sans-serif';"&gt;&lt;/span&gt;&lt;br /&gt;&lt;b&gt;&lt;span style="color: red; font-family: 'Calibri','sans-serif';"&gt;...and much more&lt;/span&gt;&lt;/b&gt;&lt;span style="color: red; font-family: 'Calibri','sans-serif';"&gt;&lt;/span&gt;&lt;br /&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif';"&gt;We limit the workshops to a maximum of 14 participants so it is important that you book your place now.&lt;/span&gt;&lt;/b&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 10pt;"&gt;&amp;nbsp; &lt;br /&gt;&amp;nbsp;&lt;/span&gt;&lt;/b&gt;&lt;b&gt;&lt;span style="color: #c00000; font-family: 'Calibri','sans-serif'; font-size: 18pt;"&gt;This one day workshop including lunch is only £99(+vat)!&lt;/span&gt;&lt;/b&gt;&lt;br /&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 10pt;"&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif';"&gt;Venue:&amp;nbsp;&lt;b&gt;to be agreed in Cardiff&amp;nbsp;&lt;/b&gt;&lt;/span&gt;&lt;span style="color: #818181; font-family: 'Calibri','sans-serif';"&gt;&lt;/span&gt;&lt;br /&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif';"&gt;Time: 9:30am to 4:30pm&lt;/span&gt;&lt;span style="color: #818181; font-family: 'Calibri','sans-serif';"&gt;&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 16pt;"&gt;...and here's how you could attend for free...&lt;/span&gt;&lt;/b&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 10pt;"&gt; &lt;br /&gt;&amp;nbsp;&lt;/span&gt;&lt;/b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif';"&gt;For each person you refer that books onto the workshop, we will give you a discount of 25%. If four people you refer book on, you will attend for free!&lt;/span&gt;&lt;span style="color: #818181; font-family: 'Calibri','sans-serif';"&gt;&lt;/span&gt;&lt;br /&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif';"&gt;Remember.....&lt;/span&gt;&lt;/b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif';"&gt;places are limited to 14 on each course so book early to avoid disappointment!&lt;/span&gt;&lt;span style="color: #818181; font-family: 'Calibri','sans-serif';"&gt;&lt;/span&gt;&lt;br /&gt;&lt;b&gt;&lt;span style="color: #0d0d0d; font-family: 'Calibri','sans-serif';"&gt;Can't make this date?&amp;nbsp; We have other dates and venues, please &lt;/span&gt;&lt;/b&gt;&lt;a href="http://www.accreditedmarketing.com/page007.html" target="_blank" title="Contact us"&gt;&lt;b&gt;&lt;span style="color: #0d0d0d; font-family: 'Calibri','sans-serif'; text-decoration: none; text-underline: none;"&gt;contact us &lt;/span&gt;&lt;/b&gt;&lt;/a&gt;&lt;b&gt;&lt;span style="color: #0d0d0d; font-family: 'Calibri','sans-serif';"&gt;for more details.&lt;/span&gt;&lt;/b&gt;&lt;br /&gt;&lt;br /&gt;&lt;u&gt;&lt;span style="color: #0070c0; font-size: 18pt;"&gt;&lt;a href="http://www.accreditedmarketing.com/page007.html" target="_blank" title="Contact us"&gt;&lt;b&gt;&lt;span style="color: #0070c0; font-family: 'Calibri','sans-serif';"&gt;Email us&lt;/span&gt;&lt;/b&gt;&lt;/a&gt;&lt;/span&gt;&lt;/u&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 18pt;"&gt;&amp;nbsp;to reserve your place on these courses&lt;/span&gt;&lt;/b&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="color: red; font-family: 'Calibri','sans-serif'; font-size: 14pt;"&gt;&lt;a href="mailto:colin@hotcalltraining.co.uk"&gt;&lt;span style="color: black;"&gt;colin@hotcalltraining.co.uk&lt;/span&gt;&lt;/a&gt;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="color: red; font-family: 'Calibri','sans-serif'; font-size: 14pt;"&gt;"I felt the pace and content of the workshop was excellent. Colin and Charlotte were able to share first-hand knowledge and experience to help focus us on the real challenges of telemarketing and how to overcome them. Most importantly they presented a structured plan as to how to do it. Most appreciated was their energy and enthusiasm which was infectious and inspiring"&lt;b&gt;- Christine Rayner, Scynergy Consulting &lt;/b&gt;&lt;/span&gt;&lt;span style="color: #818181; font-family: 'Tahoma','sans-serif'; font-size: 14pt;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Arial','sans-serif'; font-size: 14pt;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/b&gt;&lt;br /&gt;&lt;/span&gt;&lt;/b&gt;&lt;span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 20pt;"&gt;Date: 26th&amp;nbsp;November 2010&lt;/span&gt; &lt;br /&gt;&lt;div align="center" style="text-align: center;"&gt;&lt;b&gt;&lt;span style="color: black; font-family: 'Arial','sans-serif'; font-size: 10pt;"&gt;Also in Association with Barclays Bank PLC&lt;/span&gt;&lt;/b&gt;&lt;span style="color: #818181; font-family: 'Tahoma','sans-serif'; font-size: 8pt;"&gt;&lt;/span&gt;&lt;/div&gt;&lt;div align="center" style="text-align: center;"&gt;&lt;b&gt;&lt;span style="color: #333333; font-family: 'Arial','sans-serif'; font-size: 9pt;"&gt;&lt;shape alt="http://gallery.mailchimp.com/9d3327209e941e906903d75e7/images/barclays_logo.gif" id="_x0000_i1026" style="height: 35.25pt; width: 200.25pt;" type="#_x0000_t75"&gt;&lt;imagedata o:href="cid:image003.gif@01CB698E.EFF5FFA0" src="file:///C:\DOCUME~1\COLINF~1\LOCALS~1\Temp\msohtmlclip1\01\clip_image002.gif"&gt;&lt;/imagedata&gt;&lt;/shape&gt;&lt;/span&gt;&lt;/b&gt;&lt;span style="color: #818181; font-family: 'Tahoma','sans-serif'; font-size: 8pt;"&gt;&lt;/span&gt;&lt;/div&gt;&lt;div align="center" style="text-align: center;"&gt;&lt;b&gt;&lt;span lang="EN-US" style="color: #333333; font-family: 'Arial','sans-serif'; font-size: 10pt; mso-ansi-language: EN-US;"&gt;and Cheltenham Business Pride / Cheltenham Borough Council&lt;/span&gt;&lt;/b&gt;&lt;br /&gt;&lt;/div&gt;&lt;div align="center" style="text-align: center;"&gt;&lt;b&gt;&lt;span style="color: #333333; font-family: 'Arial','sans-serif'; font-size: 9pt;"&gt;&lt;shape alt="http://www.accreditedmarketing.com/custom/BUSINESSPRIDE%20LOGO%202010.jpg" id="_x0000_i1027" style="height: 41.25pt; width: 95.25pt;" type="#_x0000_t75"&gt;&lt;imagedata o:href="cid:image004.jpg@01CB698E.EFF5FFA0" src="file:///C:\DOCUME~1\COLINF~1\LOCALS~1\Temp\msohtmlclip1\01\clip_image003.jpg"&gt;&lt;/imagedata&gt;&lt;/shape&gt;&lt;shape alt="http://www.accreditedmarketing.com/custom/council_logo.jpg" id="Picture_x0020_6" o:spid="_x0000_i1028" style="height: 54pt; width: 87pt;" type="#_x0000_t75"&gt;&lt;imagedata o:href="cid:image005.jpg@01CB698E.EFF5FFA0" src="file:///C:\DOCUME~1\COLINF~1\LOCALS~1\Temp\msohtmlclip1\01\clip_image004.jpg"&gt;&lt;/imagedata&gt;&lt;/shape&gt;&lt;/span&gt;&lt;/b&gt;&lt;span style="color: #818181; font-family: 'Tahoma','sans-serif'; font-size: 8pt;"&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/4902777801070498144-6627534254124933776?l=hotcalltraining.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://hotcalltraining.blogspot.com/feeds/6627534254124933776/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://hotcalltraining.blogspot.com/2010/10/do-you-want-better-results-from-your.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4902777801070498144/posts/default/6627534254124933776'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4902777801070498144/posts/default/6627534254124933776'/><link rel='alternate' type='text/html' href='http://hotcalltraining.blogspot.com/2010/10/do-you-want-better-results-from-your.html' title=''/><author><name>HotCall Training</name><uri>http://www.blogger.com/profile/04767045385894919277</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='30' src='http://3.bp.blogspot.com/-ZLwwmSuULPU/TlZNz66LPuI/AAAAAAAAAAw/8NOIs6_znBA/s220/icon_only.jpg'/></author><thr:total>0</thr:total></entry></feed>
